1 month ago
Remote, United StatesMid Level
H1B sponsor
Base Salary
$100k - $140k/yr
Responsibilities
- Build and maintain automation, tooling, agentic workflows, in-app guidance, and integrations for Jamf’s digital customer-success motion.
- Translate strategy and requirements into scoped, tested, and shipped technology components.
- Monitor, troubleshoot, version, and improve digital-success tooling in production.
- Implement targeting and personalization logic using adoption, health, and usage signals.
- Apply agent engineering, prompt engineering, version control, and connector-based MCP workflows while evaluating AI-generated outputs.
- Build guardrails for automated customer-facing communication, including draft-first review and human approval controls.
- Partner with analytics engineers and data teams on supporting data, definitions, and pipelines.
- Document and package solutions for maintenance, reuse, and handoff.
- Evaluate emerging AI tools, models, and platforms and recommend useful adoption.
Requirements
- At least 4 years of experience in a technical build role such as software or automation engineering, solutions or integration engineering, or analytics engineering.
- Hands-on experience building and maintaining automation and integrations using APIs, data connectors, scripting, or low-code automation.
- Experience turning defined requirements, strategies, or specifications into working and tested technology.
- Experience with AI-assisted development, agent or prompt engineering, or connector-based MCP workflows is preferred.
- Comfort with version control and modern software and data-stack practices.
- Working knowledge of customer-success or customer-engagement data and metrics is preferred.
- Bachelor’s degree in a technical, quantitative, or related field, or equivalent experience.
- Relevant development, automation, or data-platform certifications are preferred.
- Strong communication and collaboration skills.
Benefits
- Remote work indicated by the #LIRemote designation.
- Training and opportunities for both vertical and horizontal career growth.
- Sales-focused Bootcamp training providing technical and product knowledge for customer conversations.
- Opportunity to support more than 75,000 global customers.
- Inclusive and supportive workplace with reasonable accommodation support.
Tech Stack
GitSnowflake
Categories
About Jamf
Jamf builds Apple-first device management and security software for businesses, schools, and government, covering Mac, iPhone, iPad, and Apple TV. Its SaaS products (including Jamf Pro, Jamf School, Jamf Protect, and Jamf Connect) handle deployment, compliance, identity, and endpoint protection at scale. Founded in 2002 and headquartered in Minneapolis, it is publicly traded on Nasdaq as JAMF and maintains the Jamf Nation admin community.