3 hours ago
Berlin, GermanySenior
Responsibilities
- Build reliable voice AI systems using retrieval-augmented generation, dynamic language-model routing, and new transcription systems.
- Design and operate distributed call scheduling systems handling concurrency, time zones, retries, provider limits, and failure recovery.
- Extend agents across voice and other communication channels while maintaining shared context.
- Develop memory and reasoning systems for customer workflows.
- Build tools that configure agents, diagnose issues, and connect with CRM systems, calendars, and email.
- Improve tracing and observability for production issue diagnosis and resolution.
Requirements
- Production experience building and owning distributed systems with strong software fundamentals and end-to-end project delivery.
- Experience as a product engineer building customer-facing systems rather than working exclusively in machine learning or data roles.
- Production experience with Python, FastAPI, or TypeScript and PostgreSQL, Redis, or similar data stores.
- Experience with real-time systems, audio processing, voice infrastructure, concurrency, and fault tolerance.
- Production experience with language models, AI agents, or similar systems.
- Experience with cloud infrastructure such as AWS, GCP, or Azure.
- Familiarity with LiveKit, Temporal, message queues, React, and OpenTelemetry is useful.
- An independent, action-oriented approach with sound judgment about code quality, reliability, and business outcomes.
Benefits
- Annual compensation of €85,000 to €160,000 plus equity.
- Visa sponsorship is available.
- On-site work in Berlin, Germany.
- Relocation support is available.