3 hours ago
Berlin, GermanySenior
Responsibilities
- Build end-to-end product features for configuring AI agents, troubleshooting issues, integrating external systems, and answering questions from customer data.
- Develop and improve voice agents for speed, reliability, and high-quality interactions.
- Extend agent capabilities across calls, messaging, and email with shared memory and state.
- Build memory systems supporting reasoning across customer interactions and workflows.
- Improve observability and tracing for diagnosing and resolving agent interaction issues.
- Help agents select the appropriate communication channel for each interaction.
Requirements
- Production experience building and owning distributed systems and product features across frontend and backend.
- Strong software engineering fundamentals, product judgment, and ability to learn unfamiliar domains quickly.
- Production backend experience with Python, FastAPI, or TypeScript and experience building React frontends.
- Experience with real-time audio or voice infrastructure, AI agents or LLMs, and asynchronous or event-driven systems with complex state.
- Experience with PostgreSQL, Redis, or similar data stores and cloud infrastructure such as AWS, GCP, or Azure.
- Familiarity with workflow orchestration, job scheduling, communication integrations, and observability tools is useful.
Benefits
- Equity is offered in addition to annual compensation.
- Visa sponsorship is available.
- Relocation support is available.
- This is an on-site role in Berlin, Germany.
Tech Stack
Categories
AI ApplicationsProduct Engineering