9 months ago
Base Salary
$150k - $230k/yr
Responsibilities
- Implement Go-to-Market software for marketing, sales, and agent development teams.
- Design and build automated workflows, integrations, and AI-powered systems for enrichment, scoring, routing, and outbound activation.
- Own enrichment infrastructure across Clay, ZoomInfo, Cognism, LLM-powered sources, and Salesforce.
- Build AI agents and internal tools for account research, call summarization, RFP and security questionnaire responses, proposal generation, and Slack-based account intelligence.
- Build and improve the account fit-scoring pipeline, including signal design, batching, retry logic, and continuous model improvement.
- Develop data architecture using Postgres, Fivetran pipelines, and reverse ETL, while maintaining data-job health and downstream synchronization.
- Ship production code with review, observability, and error handling, and debug Salesforce, enrichment, and LLM production incidents.
Requirements
- At least 3 years of experience in GTM Engineering, Revenue Operations, Sales Engineering, Growth Engineering, or a closely adjacent technical role at a high-growth B2B SaaS company.
- Strong Python and TypeScript skills, including asynchronous programming, database schema design, and production debugging.
- Hands-on experience with modern GTM tools such as Salesforce, HubSpot, Outreach, Clay, and enrichment providers.
- Production experience with LLMs, including prompt design, evaluation loops, and error handling.
- Strong working knowledge of SQL, schemas, and data flows across GTM and warehouse systems.
- Experience building data pipelines and designing systems for scale, API failures, and duplicate processing.
- Experience building applications with LLMs or production-grade AI/ML systems is preferred.
- Experience developing custom Salesforce solutions with Apex classes, Apex triggers, LWC, and SLDS is preferred.
- Experience integrating Salesforce with other business systems using REST/SOAP APIs, Platform Events, and External Services is preferred.
Benefits
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and families.
- Life insurance, disability benefits, and a retirement plan dependent on country of employment.
- Parental leave and fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee provided.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Benefits are offered to full-time employees, may vary by region, and eligible employees can participate in equity plans.
- The company is primarily in-person and based in San Francisco, with offices across North America, Europe, and Asia.
Tech Stack
Categories
About Sierra
Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.