Senior DevOps Engineer - ServiceNow Platform Team
Transamerica7 days ago
Philadelphia, PA, USA or Denver, CO, USASenior
Base Salary
$109k - $141k/yr
Responsibilities
- Lead the technical design, development, configuration, and support of ServiceNow Strategic Portfolio Management solutions.
- Partner with the SPM Product Owner to refine requirements, recommend approaches, estimate work, and support prioritization.
- Translate roadmap and business requirements into secure, scalable, maintainable solutions aligned with platform architecture, standards, security, and governance.
- Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, Data Policies, Flow Designer solutions, integrations, and ServiceNow APIs.
- Design and support REST, SOAP, IntegrationHub, and other approved ServiceNow integrations.
- Provide technical leadership across planning, development, testing, deployment, release validation, and post-implementation support.
- Perform code reviews, mentor developers, and promote secure, maintainable development practices.
- Lead troubleshooting and root-cause analysis for complex platform and application issues.
- Support platform upgrades, technical documentation, knowledge transfer, standardization, governance, and technical debt reduction.
Requirements
- Strong hands-on experience designing, developing, and configuring ServiceNow Strategic Portfolio Management solutions.
- Experience with ServiceNow Project Portfolio Management, Demand Management, Resource Management, Financial Management, Time Management, and Project Workspace.
- Advanced ServiceNow development experience with JavaScript, server-side and client-side scripting, Flow Designer, integrations, and APIs.
- At least five years of hands-on ServiceNow development experience.
- Active ServiceNow Certified System Administrator certification.
- Bachelor’s degree in information technology, computer science, management information systems, or a related discipline, or an equivalent combination of education and relevant professional experience.
- Ability to independently design scalable solutions and resolve complex technical and application issues.
- Ability to collaborate with Product Owners, project teams, architects, business analysts, and stakeholders in an Agile delivery environment.
- Strong communication, analytical problem-solving, and technical leadership skills.
- Preferred qualifications include ServiceNow Certified Implementation Specialist in Strategic Portfolio Management and active ServiceNow Certified Application Developer certification.
- Preferred experience includes ServiceNow Platform Analytics, dashboards, data visualizations, KPIs, scorecards, portfolio reporting, Automated Test Framework, platform upgrades, data migration, workspace experiences, enterprise integrations, and mentoring or leading technical delivery.
Benefits
- Annual bonus eligibility under the Company Bonus Plan, subject to company discretion.
- Comprehensive benefits package including pension plan, 401(k) match, employee stock purchase plan, tuition reimbursement, disability, medical, dental, and vision insurance.
- Paid time off starting at 160 hours annually in the first year and ten paid holidays per year.
- Wellness coaching and reward dollars, parental leave, adoption assistance, employee assistance, backup care, volunteer PTO, matching gifts, employee resource groups, inclusion programs, recognition programs, and referral bonuses.
- Hybrid work requiring three days per week in one of the Denver, Cedar Rapids, or Philadelphia hub locations; moderate travel is required and relocation assistance is not provided.
Tech Stack
JavaScriptSOAP
Categories
About Transamerica
Transamerica provides insurance, retirement, and investment products to individuals, employers, and financial professionals in the U.S. Offerings include life insurance, annuities, workplace retirement plans, and investment solutions distributed through agents, advisors, and employer channels. Founded in 1904 and headquartered in Baltimore, it operates as a subsidiary of Aegon and supports millions of customers nationwide.