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NICE

Senior QA Engineer (IVR)

NICE
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about 3 hours ago
Pune, IndiaSenior
H1B Sponsor

Responsibilities

  • Handle daily client change requests and version upgrades.
  • Perform functional, regression, integration, API, and IVR call flow testing.
  • Design, create, and execute test cases and scenarios.
  • Validate API integrations using tools like SOAP UI or ReadyAPI.
  • Test end-to-end client portal builds and web applications.
  • Identify, log, track, and verify defects.
  • Validate backend data using basic SQL queries.
  • Collaborate with cross-functional teams to ensure product quality.
  • Maintain testing documentation and support quality improvements.

Requirements

  • Experience in API Testing.
  • Knowledge of any scripting language.
  • Familiarity with Open Source SOAPUI or Commercial READY API.
  • Completion of Manual Testing courses or certifications.
  • Exposure to XML and JSON.
  • Experience with UI Automation tools is a plus.

Benefits

  • Flexible hybrid work model with 2 days in-office and 3 days remote.
  • Opportunities for internal career growth across multiple roles and locations.
  • Collaborative and creative work environment.

Tech Stack

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