Wipro

Service Now Developer

Wipro
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over 1 year ago
Hyderābād, IndiaMid Level

Responsibilities

  • Analyze client requirements and convert them into feasible software designs.
  • Develop, modify, test, troubleshoot, and maintain software modules and applications.
  • Automate software validation by creating and executing test cases, scenarios, and usage cases.
  • Perform root cause analysis, resolve system issues, and recommend performance or system improvements.
  • Support software installation, modification, deployment, continuous integration, and monitoring activities.
  • Prepare code documentation, technical reports, project specifications, status updates, flowcharts, diagrams, and other formal documentation.
  • Coordinate with project teams, project managers, functional teams, systems analysts, and engineering staff.
  • Gather client requirements and clarifications, respond to customer requests, track faults, and collect feedback.
  • Support quality assurance, customer satisfaction, on-time delivery, MIS reporting, and assigned certification activities.

Requirements

  • Demonstrated software development, coding, testing, troubleshooting, and software lifecycle knowledge.
  • Ability to analyze requirements, information needs, system flows, data usage, and work processes.
  • Ability to design test cases and automate software validation.
  • Ability to perform root cause analysis and recommend system performance improvements.
  • Ability to document solutions clearly and produce accurate technical and status reports.
  • Effective communication, problem-solving and decision-making, learning agility, and passion for results.
  • Willingness to participate in continuing education, learn new programming languages, and complete relevant certifications.

Categories

Wipro

About Wipro

10,000+ employees

Wipro is a global IT services and consulting firm that provides application development, cloud migration, infrastructure management, data/AI, and business process outsourcing for enterprises. It earns revenue through long-term outsourcing, managed services, and project-based consulting across multiple industries. Founded in 1945 and headquartered in Bangalore, India, Wipro is publicly traded (NYSE: WIT; NSE/BSE: WIPRO).

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