Engineer I,Systems Reliability Engineering
Levi Strauss & Co2 days ago
Mexico City, MexicoEntry Level
Responsibilities
- Manage production incidents and operational issues across Retail Technology services.
- Perform root cause analysis and implement corrective actions to improve reliability, stability, and service performance.
- Support production releases, service transitions, and operational readiness activities.
- Drive automation, monitoring, observability, and continuous improvement initiatives.
- Collaborate with engineering teams, vendors, and business stakeholders to identify reliability risks and optimize platform performance.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.
- 6+ years of experience in application reliability, infrastructure operations, production support, site reliability engineering, or retail technology environments.
- Experience supporting enterprise applications or infrastructure in a global production environment.
- Knowledge of incident management, problem management, troubleshooting, root cause analysis, and production support processes.
- Experience with monitoring, observability, automation, scripting, and modern engineering tools.
- Experience or knowledge with retail platforms, store technology, enterprise platforms, reliability engineering, automation, security, governance, compliance, and risk.
Benefits
- Full-time position based in Mexico City, Mexico.
About Levi Strauss & Co
Levi Strauss & Co. designs, markets, and sells Levi’s denim and casual apparel, Dockers khakis, Signature/Denizen value lines, and Beyond Yoga activewear to consumers worldwide through company-owned stores, e-commerce, and wholesale retail partners. Founded in 1853 and headquartered in San Francisco, the company is publicly traded on the NYSE under the ticker LEVI. It is widely credited with inventing the blue jean in 1873.