Intercom

Principal Engineer, Web Platform – Team Web

Intercom

Apply
about 2 months ago
Dublin, Ireland
Staff+
H1B Sponsor

Responsibilities

  • Own and evolve the architecture of Intercom’s web stack.
  • Define the long-term technical strategy for the web team.
  • Collaborate with marketing, design, analytics, and data science stakeholders.
  • Lead the design and implementation of MarTech systems.
  • Partner with engineers across web, infrastructure, and data.
  • Mentor and elevate engineers across the team and organization.
  • Set the standard for technical excellence in reliability and code quality.
  • Provide technical leadership to Engineering Managers and Product Managers.
  • Contribute hands-on to the codebase.

Requirements

  • 12+ years of software engineering experience.
  • Experience in a high-scale growth-focused web environment.
  • Track record of technical leadership across multiple teams.
  • Deep familiarity with modern web stacks and infrastructure.
  • Strong understanding of data infrastructure and analytics tooling.
  • Comfortable working in full-stack codebases.
  • Experience in continuous delivery environments.
  • Exceptional communication skills for cross-functional collaboration.
  • Proven ability to mentor and raise engineering excellence.

Benefits

  • Competitive salary and equity in a fast-growing start-up.
  • Free lunch and a fully stocked kitchen.
  • Regular compensation reviews.
  • Pension scheme with a match up to 4%.
  • Comprehensive health and dental insurance for you and dependents.
  • Flexible paid time off policy.
  • Paid maternity and paternity leave.
  • Cycle-to-Work Scheme with secure bike storage.
  • Standard MacBooks provided, with Windows options available.

Categories

AI & MLBackendData EngineeringData ScienceFrontendFull Stack