Senior Software Engineer - Operational Improvement
Western Governors University3 days ago
Salt Lake City, UT, USASenior
Base Salary
$144k - $223k/yr
Responsibilities
- Own software solutions from design through production and ensure their reliability, scalability, security, performance, and maintainability.
- Design and build web applications, APIs, services, integrations, and database-backed applications.
- Develop production code alongside unit, integration, API, and end-to-end automated tests using tools such as Playwright and TypeScript.
- Participate in technical planning, define acceptance criteria, identify edge cases and dependencies, and determine testing strategies.
- Integrate automated testing into CI/CD pipelines, maintain quality gates, and diagnose delivery failures.
- Use observability and application-performance tools such as Dynatrace to validate releases, troubleshoot issues, and improve reliability.
- Help lead diagnosis and resolution of production incidents and minimize time to restoration.
- Conduct code reviews, influence technical direction, anticipate architectural and delivery risks, and mentor other engineers.
- Partner with product, operations, engineering leadership, and other teams to translate requirements into technical solutions.
- Improve architecture, tooling, quality, delivery practices, team effectiveness, and developer experience.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant professional experience.
- At least 6 years of professional software development experience, including introducing or advancing engineering approaches and technologies.
- Experience developing web applications and web services using technologies such as Java, REST APIs, ServiceNow, databases, and third-party integrations.
- Experience writing and maintaining automated unit, integration, API, and/or end-to-end tests as part of software development.
- Strong software engineering fundamentals in system design, coding, testing, security, algorithms, development tooling, and the software delivery lifecycle.
- Experience designing software that is scalable, reliable, secure, maintainable, fault-tolerant, and testable.
- Understanding of automated testing and quality engineering practices, including test pyramids, boundary-value analysis, equivalence partitioning, negative testing, mocking, stubbing, and test-data management.
- Experience with modern web applications, APIs, services, database-backed applications, system integrations, design patterns, SaaS, and cloud architectures.
- Ability to diagnose complex system-level problems, assess operational and engineering metrics, identify risks and dependencies, and balance technical rigor with practical delivery.
- Strong communication, collaboration, technical judgment, mentoring, and cross-functional partnership skills.
- Preferred experience includes Java or another object-oriented language, JavaScript, TypeScript, SQL, relational databases, Playwright, Cypress, Selenium, Postman, REST Assured, JMeter, BlazeMeter, Dynatrace, AWS, ServiceNow, IDM/OSSO, Hibernate/Seam, Banner, J2EE, Java EE, IntelliJ IDEA, VS Code, Jira, and Git.
- Relevant technical certifications and a master’s degree or PhD in a related field are preferred.
Benefits
- Full-time regular position with 40 standard weekly hours and eligibility for bonuses.
- Medical, dental, vision, telehealth, mental healthcare, health savings account, and flexible spending account benefits.
- Basic and voluntary life insurance, disability coverage, accident, critical illness, hospital indemnity, legal, and identity theft coverage.
- Retirement savings plan, wellbeing program, and discounted WGU tuition.
- Flexible paid time off and paid sick time without accrual requirements, 11 paid holidays, and other paid leave including up to 12 weeks of parental leave.
Tech Stack
Categories
About Western Governors University
Western Governors University is a nonprofit, accredited online university offering competency-based bachelor’s and master’s degree programs for working adults in business, IT, teaching, and healthcare. It operates a tuition-based model with flat-rate terms that let students advance as they demonstrate proficiency. Founded in 1997 by 19 U.S. governors and based in the Salt Lake City, Utah area, WGU serves students nationwide through fully remote instruction and support.