1 day ago
Base Salary
$108k - $195k/yr
Responsibilities
- Configure, develop, customize, support, and maintain the ServiceNow platform and applications.
- Implement and support ServiceNow ITSM, OMT, TSM, and TSOM modules.
- Create and maintain forms, reports, views, workflows, groups, roles, dashboards, and scheduled reporting.
- Design and configure integrations between ServiceNow and systems such as Elastic, Netcool, and Kafka.
- Coordinate application and platform upgrades, data migration, troubleshooting, and automated task orchestration.
- Design business process flows and support process re-engineering for ticketing and order management.
- Integrate multiple data sources into a unified CMDB while maintaining data quality and integrity.
- Collaborate with stakeholders and technical teams to deliver operational solutions and resolve technical issues.
- Apply coding, configuration management, documentation, and development standards in an Agile Scrum environment.
- Mentor and train junior developers and support project delivery across development and enhancement work.
Requirements
- U.S. citizenship and an active DoD Secret clearance are required.
- An active DoD 8570 IAT Level II or higher certification, such as Security+, is required; Security+ must be obtained within 14 days of starting employment if necessary.
- A bachelor’s degree with 8–12 years of relevant experience or a master’s degree with 6–10 years of relevant experience is required; additional work experience may substitute for the degree.
- At least 6 years of experience designing, developing, and supporting technology infrastructure is required.
- At least 4 years of ServiceNow development experience and experience with ServiceNow upgrades are required.
- Preferred qualifications include ServiceNow Certified Application Developer, ITIL knowledge or certification, AWS and ServiceNow certifications, and experience with TSM, TNI, and OMT.
- Preferred experience includes JIRA, Git, Confluence, Agile, SAFe, Kanban, DevOps/DevSecOps, CI/CD, test automation, legacy-system migration, and large software systems with hardware integration and testing.
- Strong customer service, communication, independent work, prioritization, multitasking, adaptability, and mentoring skills are preferred.
Benefits
- Full-time onsite work is required at Fort Meade, MD; Scott AFB, IL; or Ogden/Hill AFB, UT.
- The posting lists a base pay range of $107,900.00–$195,050.00.
Tech Stack
Categories
About Leidos
Leidos builds and operates technology and engineering solutions for defense, intelligence, civil, and health agencies, including systems integration, cyber, enterprise IT, sensors, and healthcare IT. It primarily sells through government contracts and long-term programs, plus managed services and mission software. Founded in 1969 and headquartered in Reston, Virginia, Leidos is a Fortune 500 public company on the NYSE; customers include U.S. defense and intelligence agencies and civil bodies such as the FAA.