3 days ago
Base Salary
$108k - $195k/yr
Responsibilities
- Configure, develop, customize, support, and maintain ServiceNow and Kibana implementations.
- Design and maintain dashboards, reports, forms, views, workflows, groups, roles, and scheduled reporting.
- Create integrations between ServiceNow and applications or platforms including Elastic, Netcool, and Kafka.
- Support ServiceNow application and platform upgrades, data migration, troubleshooting, and task automation.
- Integrate multiple data sources into a unified CMDB while maintaining data quality and integrity.
- Translate user stories and business requirements into ServiceNow and Kibana capabilities and business process flows.
- Collaborate with customers, engineers, developers, analysts, and other stakeholders to deliver digital transformation solutions.
- Apply configuration management, coding, documentation, UI/UX, and development best practices.
- Support process re-engineering, dashboard architecture, and network-performance analysis using customer data.
- Mentor and train junior developers and help keep development efforts aligned with project objectives and schedules.
Requirements
- U.S. citizenship and an active DoD Secret clearance are required.
- An active security certification meeting DoD 8570 IAT Level II or higher, such as Security+, is required; Security+ must be obtained within 14 days of starting if not already held.
- Ability to work full time onsite and commute daily to Fort Meade, Maryland; Scott AFB, Illinois; or Ogden/Hill AFB, Utah, is required.
- Bachelor’s degree with 8–12 years of relevant experience or master’s degree with 6–10 years of relevant experience; additional work experience may substitute for a degree.
- At least 6 years of experience designing, developing, and supporting dashboarding capabilities is required.
- At least 4 years of ServiceNow or Kibana development experience and experience with ServiceNow upgrades are required.
- Strong customer service, communication, collaboration, prioritization, independent work, and multitasking skills are required.
- Preferred qualifications include ServiceNow Certified Application Developer, ITIL knowledge or certification, AWS and ServiceNow certifications, and experience with ServiceNow telecommunications modules.
- Preferred experience includes JIRA, Git, Confluence, Agile, SAFe, Kanban, DevOps/DevSecOps, CI/CD, test automation, test-driven development, legacy-to-new application migrations, and large software systems with hardware integration and testing.
- Experience working with multidisciplinary technical teams and willingness to assist, train, and mentor junior developers are preferred.
Benefits
- Full-time onsite work at Fort Meade, Scott AFB, or Hill AFB is required.
- The position supports a DISA GSM-O II contract and requires an active Secret clearance at employment start.
- Security+ must be obtained within 14 days after the start date if not already held.
Tech Stack
Categories
About Leidos
Leidos builds and operates technology and engineering solutions for defense, intelligence, civil, and health agencies, including systems integration, cyber, enterprise IT, sensors, and healthcare IT. It primarily sells through government contracts and long-term programs, plus managed services and mission software. Founded in 1969 and headquartered in Reston, Virginia, Leidos is a Fortune 500 public company on the NYSE; customers include U.S. defense and intelligence agencies and civil bodies such as the FAA.