Sr Service Design Specialist
Checkr
about 4 hours ago
Denver, CO, USA
Senior / Mid Level
H1B Sponsor
Base Salary
$90k - $112k/yr
Responsibilities
- Lead the development and optimization of conversational AI agents.
- Own the end-to-end lifecycle of assigned AI agents, including design and deployment.
- Drive improvements in agent performance through data analysis.
- Collaborate with teams to identify automation opportunities.
- Develop and maintain documentation for AI workflows.
- Monitor and troubleshoot AI agent behavior.
- Implement dynamic response content in conversational interfaces.
- Lead special projects to support evolving AI capabilities.
Requirements
- 3-5 years of experience in conversational AI or related fields.
- Hands-on experience with conversational AI platforms.
- Proficiency in conversation design principles.
- Strong analytical skills to interpret performance data.
- Excellent written communication skills for diverse audiences.
- Ability to collaborate cross-functionally and translate requirements.
- Comfort with ambiguity and managing multiple priorities.
- A proactive mindset with a strong bias for action.
Benefits
- Fast-paced and collaborative work environment.
- Learning and development allowance.
- Competitive compensation with advancement opportunities.
- 100% medical, dental, and vision coverage.
- Unlimited PTO policy.
- Monthly wellness and home office stipends.
Categories
AI & MLTesting