Reliability Engineer

1 month ago

Chicago, IL, USA +3 moreMid Level

Base Salary

$91k - $137k/yr

Responsibilities

Instrument applications and technology stacks to generate metrics for availability, performance, quality, currency, and resiliency.
Develop tooling, alerts, automation, and response mechanisms to prevent, detect, mitigate, and resolve reliability risks.
Improve delivery flows, CI/CD automation, deployment processes, cost efficiency, and self-healing capabilities while adhering to technology standards.
Coordinate triage and restoration of high-impact incidents and improve monitoring, intelligent incident routing, and automated service restoration.
Maintain continuity of Hartford and third-party assets and keep IT application and infrastructure metadata repositories current.
Research and implement AI-based anomaly detection, AI-powered troubleshooting copilots, LLM-driven operational assistants, and AI/ML runbooks.

Bachelor's or master's degree in Computer Science, Engineering, or a related field.
At least 3 years of experience in Infrastructure Engineering, Site Reliability Engineering, or DevOps.
Hands-on experience with Splunk, Dynatrace, and CloudWatch, plus deep knowledge of Terraform and CloudFormation.
Experience optimizing CI/CD pipelines, automating deployments, and applying DevSecOps practices.
Expertise with AWS and Kubernetes-based microservices environments.
Strong proficiency in Python and Java for infrastructure automation and tooling development.
Experience with AI/ML frameworks for observability, predictive failure detection, and AI-driven troubleshooting is desirable.
Experience with Oracle and SQL Server relational databases; open-source database knowledge is beneficial.
Experience working within Agile frameworks and strong analytical, problem-solving, and interpersonal skills.
Candidates must be authorized to work in the US without company sponsorship.

Hybrid schedule requiring work in an office three days per week, Tuesday through Thursday, in Columbus, Ohio; Chicago, Illinois; Hartford, Connecticut; or Charlotte, North Carolina.
The compensation package may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

10,000+ employees