Garner Health

Senior Site Reliability Engineer

Garner Health
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2 months ago
Remote, United StatesSenior

Base Salary

$191k - $226k/yr

Responsibilities

  • Own the reliability, performance, and resilience of AWS and Kubernetes cloud environments, including infrastructure supporting AI/ML workloads.
  • Define, measure, and uphold service-level objectives across critical services.
  • Participate in on-call rotations, lead incident response, perform root-cause analysis, and drive corrective actions through resolution.
  • Build and maintain monitoring, alerting, and observability systems.
  • Create automated, composable infrastructure-as-code deliverables with Terraform.
  • Drive cloud cost-efficiency, performance optimization, and reduction of operational toil.
  • Establish deployment and observability standards that enable engineering teams to ship AI features reliably.
  • Ensure infrastructure and operations meet security and HIPAA compliance obligations.

Requirements

  • 4+ years of hands-on experience operating production cloud infrastructure at scale in an SRE, DevOps, or platform engineering role.
  • Deep expertise with Kubernetes and Terraform in a cloud-first environment, preferably AWS.
  • Track record defining SLOs, building monitoring and alerting, leading incident response, and conducting blameless post-incident reviews.
  • Strong software engineering fundamentals in Python or Go applied to infrastructure automation; Kubernetes API experience is a plus.
  • Experience optimizing cloud cost and performance across compute, storage, and networking.
  • Experience supporting AI/ML or data-intensive production workloads is preferred.
  • Experience in security-conscious or regulated environments, including HIPAA or SOC 2, is preferred.
  • Fluency with AI tools such as Claude in engineering and operations workflows, or strong motivation to develop that capability.
  • Strong communication skills and ability to work with technical and non-technical stakeholders.
  • Employment visa sponsorship is not available.

Benefits

  • Remote work is available for candidates comfortable with occasional travel to the NYC headquarters.
  • Flexible paid time off.
  • Medical, dental, and vision plan options.
  • 401(k) with company match.
  • Flexible spending accounts.
  • Teladoc Health.
  • Eligibility for equity incentive and competitive benefits plans.

Categories

Site Reliability
Garner Health

About Garner Health

501-1,000 employees

Garner Health builds an employer-focused healthcare benefits platform that ranks doctors using extensive claims and clinical data, then offers incentives to guide employees to high-quality care. It partners with employers to apply 550+ clinical metrics across 80+ specialties on billions of medical records to recommend top-performing providers and reduce costs. Founded in 2019, the company is privately held and serves U.S. employer groups.

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