12 hours ago
Responsibilities
- Own customer accounts from first scoping call through live implementation.
- Join customer calls, identify opportunities to improve Aidan within customer products, and lead technical discussions when needed.
- Build deployment tooling, including replay, evaluation, configuration, and integrations with customer stacks.
- Coordinate development with the agent team by providing reproduced cases and proposed core-agent changes.
- Turn account learnings into playbooks that make future deployments more efficient.
Requirements
- Be a strong software engineer comfortable with backend development, browser automation, and LLM-based systems.
- Be willing to work directly with customers and lead technical discussions.
- Have shipped software at a startup, founded a company, or worked in a forward deployed or solutions role.
- Hands-on experience with agents, prompting, evaluations, voice, or realtime systems is a bonus.
Categories
Forward Deployed