1 day ago
France (city not specified)Staff+
Responsibilities
- Define customer strategy as a key member of Stripe account teams.
- Identify and close complex opportunities and accelerate solution adoption.
- Advise senior business and technical stakeholders, including CIOs, CTOs, COOs, CROs, CDOs, and heads of product engineering and payments.
- Understand customer objectives and design Stripe solutions, transformation journeys, roadmaps, and architectures with third-party integrations.
- Conduct business analysis and research on customers, industries, and competitors.
- Lead customer discovery, executive briefings, presentations, workshops, solution demonstrations, and strategy engagements.
- Expand Stripe’s footprint within existing accounts across global markets and business units.
- Bring customer insights, trends, and opportunities to Stripe leadership, product, and engineering teams.
- Participate in sales forecasting, Quarterly Business Reviews, and account and territory planning.
- Travel approximately 25% to meet users and collaborate internally.
Requirements
- 10+ years of experience in a similar customer-facing engineering role, such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
- Experience in payments, billing, invoicing, issuing, banking, or fintech.
- Executive engagement skills and the ability to build credibility with key decision makers.
- Strong group-facilitation skills and confidence leading strategic customer meetings.
- Thorough understanding of the software development lifecycle and API architectures.
- Background writing code in Ruby, Python, JavaScript, Java, or Go is a plus.
- Outstanding spoken and written communication and presentation skills in English.
- Ability to explain complex concepts to technical and non-technical audiences.
- Ability to work independently in an ambiguous, fast-paced environment and drive change.
- Ability to travel according to business needs.
- Prior consulting experience is preferred.
- Experience at a growth-stage internet or software company is preferred.
- French-speaking capability is required by the job title.
Benefits
- Approximately 25% travel is anticipated.
- The role partners with global enterprise customers and supports expansion into new global markets and business units.
Tech Stack
Categories
Solutions Engineering
About Stripe
Stripe builds financial infrastructure for internet businesses, offering APIs and tools for online and in‑person payments, subscriptions, marketplaces/payouts, fraud prevention, identity, tax, issuing, and treasury. It monetizes through per‑transaction fees and SaaS pricing for advanced products. Founded in 2010 and headquartered in South San Francisco, Stripe is privately held and serves companies from startups to large enterprises worldwide.