2 months ago
Base Salary
$175k - $225k/yr
Responsibilities
- Lead cross-functional technical projects and own, optimize, and extend product and proprietary business operations systems.
- Discover stakeholder and customer needs to improve automation, AI-enabled user experiences, analytics, scalability, adoption, and outcomes.
- Collaborate with customers around critical milestones in their journeys.
- Continuously ship features and improvements to production systems in an environment deploying more than 100 times per day.
- Evaluate, select, and tune technologies based on technical and business requirements.
- Design and build custom solutions when market offerings do not meet business needs.
- Attract top-tier talent to join the team.
Requirements
- 3+ years of experience building and scaling technical solutions, including proficiency in Python.
- Solid understanding of system design and scalable architecture principles.
- Experience working cross-functionally with stakeholders to support smooth operations and translate technical concepts into actionable insights.
- Startup mindset with ownership, urgency, pragmatism, and a bias for action.
- Ability to solve complex problems independently with minimal guidance.
- Willingness to work in person at the offices 4–5 days per week.
- Preferred: experience with platform architecture and analytics in a SaaS environment.
- Preferred: experience with AWS cloud infrastructure.
- Preferred: experience in client-facing roles.
- Preferred: understanding of SaaS metrics, strategies, and lifecycle management.
Benefits
- Equity in the company.
- Medical, dental, and vision premiums covered at 100%.
- Fully paid parental leave.
- Commuter benefits and 401k benefits.
- Fitness and home services stipend.
- Collaborative in-office environment with an open floor plan, stocked kitchen, and all meals covered.
- Unlimited vacation and paid holidays.
- Relocation packages.
- In-office work is required 4–5 days per week.
About EliseAI
EliseAI builds a conversational AI platform that automates customer interactions and back‑office workflows for housing and healthcare organizations. Its SaaS products handle leasing inquiries, resident communications, scheduling, and patient access, integrating with property‑management and clinical systems. Founded in 2017 and headquartered in New York, the privately held company sells to property operators and healthcare providers looking to reduce manual work and improve response times.