Senior ServiceNow Developer - Top-Secret Required

1 day ago

Washington, DC, USASenior

Responsibilities

Configure, run, and troubleshoot ServiceNow Discovery, including MID Servers, schedules, credentials, probes, sensors, and patterns.
Build and maintain application service maps and expand Discovery coverage across on-premises and cloud infrastructure.
Maintain CMDB classes, relationships, attributes, identification and reconciliation rules, normalization, and de-duplication.
Build and monitor CMDB health dashboards and drive remediation of completeness, correctness, and compliance issues.
Integrate hardware and software asset management systems with the CMDB and support asset lifecycle and license reconciliation.
Design and maintain CMDB integrations using IntegrationHub, Service Graph Connectors, and REST/SOAP web services.
Develop ServiceNow transforms, business rules, scheduled jobs, and scripts to keep data feeds reliable.
Partner with architects, developers, and federal stakeholders and document CMDB models, configurations, integrations, and governance decisions.
Provide occasional onsite support in Washington, DC for planning, network-restricted work, and stakeholder engagement.

At least 3 years of hands-on ServiceNow experience, including at least 2 years working directly on CMDB, Discovery, or configuration management.
Practical experience configuring and troubleshooting ServiceNow Discovery, including MID Servers, credentials, schedules, and patterns.
Working knowledge of CI classes, relationships, identification and reconciliation rules, and data normalization.
Experience building a CMDB from the ground up and establishing its class model, Discovery, and data governance.
Experience building or maintaining CMDB integrations using IntegrationHub, Service Graph Connectors, or REST/SOAP.
ServiceNow scripting ability with JavaScript, Glide APIs, business rules, script includes, and transform maps.
Understanding of enterprise infrastructure, including servers, networking, virtualization, and cloud resources.
Strong written and verbal communication skills.
Must live within commuting distance of Foggy Bottom, Washington, DC and be available for occasional onsite work.
Active Top Secret clearance and U.S. citizenship are required.
Preferred qualifications include ServiceNow CSA, CIS–Discovery, CIS–Service Mapping, CIS–Hardware or Software Asset Management, or CAD certifications; CSDM experience; asset management and license reconciliation experience; ITOM Health experience; cloud Discovery experience; federal or defense program experience; and familiarity with ITIL/ITSM practices.

Remote-first work arrangement for candidates within commuting distance of Foggy Bottom, Washington, DC, with occasional onsite work and East Coast business-hours availability.
Health, dental, and vision coverage.
401(k) plan and Flexible Spending Account.
11 paid federal holidays and paid time off.
Education reimbursement.
Full-time government-contractor position supporting federal agency clients.

201-500 employees