Senior Software Engineer II, ServiceNow IRM
American Express4 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Lead, coach, mentor, and grow engineering talent within the team.
- Define and implement engineering roadmaps aligned with business needs and product roadmaps.
- Drive technology excellence by establishing coding standards, architecture principles, and engineering practices.
- Develop and implement ServiceNow IRM capabilities, including configurations, workflows, scripting, UI policies, ACLs, integrations, and CMDB functionality.
- Collaborate with project managers, product owners, architects, engineers, and program delivery teams to align technology efforts with business objectives.
- Evaluate tooling and third-party technologies, identify capability or security gaps, and recommend changes to implementation timelines and roadmaps.
- Provide architectural direction and recommendations that support program-level objectives and goals.
Requirements
- 3+ years of experience as a Senior Software Engineer I working with Governance, Risk and Compliance tools.
- 12+ years of overall software development experience.
- Strong background in system architecture and engineering standard processes.
- Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, integrations, and CMDB.
- Experience with JavaScript, RESTful APIs, XML, Java, Jelly scripting, and AngularJS.
- 5+ years of Agile experience and hands-on Scaled Agile Framework experience.
- Bachelor’s or master’s degree in Computer Science, Computer Engineering, or another technology-related subject.
- Active Certified System Administrator certificate.
- Excellent verbal and written communication skills, including presenting complex technology solutions to technical teams and senior leaders.
- Understanding of GRC/IRM industry trends.
- Preferred: GCP knowledge, systems analysis or programming experience, experience writing or initiating JavaScript utilities, ServiceNow Certified Application Developer credentials, and conceptual architecture knowledge.
- Machine learning or generative AI knowledge using NowAssist is preferred but not mandatory.
Benefits
- Competitive base salaries and bonus incentives.
- Financial well-being and retirement support.
- Medical, dental, vision, life insurance, and disability benefits, depending on location.
- Flexible hybrid, onsite, or virtual working arrangements depending on role and business need.
- Generous paid parental leave policies, depending on location.
- Access to global onsite wellness centers staffed with nurses and doctors, depending on location.
- Free confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
Tech Stack
Categories
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.