1 day ago
San Antonio, TX, USASenior
Base Salary
$114k - $218k/yr
Responsibilities
- Build and operate telemetry ingestion and feature pipelines for infrastructure signals into the AIOps feature store.
- Train, validate, and tune unsupervised and time-series models to detect infrastructure capacity and resource anomalies.
- Build service and infrastructure topology graphs and event-correlation logic to reduce alert volume.
- Write, test, version, and operate infrastructure remediation automation with rollback or compensating actions.
- Monitor production models and automations, retrain models on a defined cadence, and participate in the on-call rotation.
- Develop evaluation frameworks, regression suites, drift detection, model cards, and governance documentation for operational AI.
Requirements
- Bachelor's degree or 4 years of relevant education and/or experience.
- 5+ years of hands-on infrastructure, platform, or site-reliability engineering experience.
- Strong programming and scripting ability with Python plus Go or a comparable systems language.
- Experience building and productionizing ML models for operational data, including anomaly detection, forecasting, or capacity modeling.
- Hands-on experience with infrastructure-as-code and orchestration tools such as Terraform, Ansible, and Kubernetes operators.
- Experience building infrastructure automation with rollback, compensating actions, approval gates, or policy-controlled execution.
- Ability to debug and reason about live production infrastructure incidents under time pressure in regulated environments.
- Preferred experience includes model-driven capacity management, guarded infrastructure automation, operational AI evaluation, topology graphs, enterprise AIOps platforms, and model governance or model risk partnerships.
Benefits
- Comprehensive medical, dental, and vision plans.
- 401(k), pension, life insurance, parental benefits, and adoption assistance.
- Paid time off, paid holidays, and 16 paid volunteer hours.
- Wellness programs, career path planning, and continuing education support.
- Flexible work policies may be available for active-duty military spouses, but this position requires onsite work five days per week in San Antonio, TX.
- Relocation assistance is not available; applications are accepted on an ongoing basis until the position is filled.
Tech Stack
Categories
About USAA
USAA is a membership-based financial services company serving U.S. military members, veterans, and their families with banking, insurance, and investment products. It offers auto, home, and life insurance; checking and savings; credit cards; loans; and retirement and brokerage services, delivered primarily online and by phone. Founded in 1922 and headquartered in San Antonio, Texas, it is privately held and built around a member-owned insurance exchange and affiliated financial subsidiaries.