Ticketmaster

Senior Software Engineer (Remote, United Kingdom)

Ticketmaster
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3 days ago
Remote, United KingdomSenior

Responsibilities

  • Develop and maintain scalable, performant, secure, and maintainable platform services for global Ticketmaster applications.
  • Collaborate across distributed teams on shared components, global standards, application architecture, and service-layer development.
  • Design, advocate for, and implement clean, consistent, usable, and resilient APIs.
  • Own the full software development and deployment lifecycle, including prototyping, coding, testing, deployment, and maintenance.
  • Evaluate cloud services and infrastructure patterns based on scalability, operational overhead, and cost.
  • Debug and triage production issues, lead incident resolution, participate in on-call rotations, and contribute to post-incident reviews.
  • Automate testing, deployments, performance improvements, and recovery processes.
  • Reduce technical debt and improve the long-term maintainability of platform services.
  • Mentor and develop engineers through technical leadership, code reviews, pairing, and knowledge sharing.
  • Coordinate with stakeholders and communicate technical direction, progress, and recommendations to technical and non-technical audiences.
  • Use AI-assisted development tools appropriately and evaluate their applicability to software solutions.

Requirements

  • 5+ years of professional software engineering experience with ownership of major software components.
  • Strong backend development skills and experience designing and implementing clean, scalable, well-structured APIs.
  • Experience with Java 21/25 or another JVM language and modern frameworks such as Spring Boot.
  • Experience with test-driven development, continuous integration, CI/CD servers, design patterns, and SOLID principles.
  • Experience with AWS or another cloud provider, distributed systems, and always-available service operations.
  • Experience with observability tooling such as Prometheus, Grafana, Splunk, or the ELK stack.
  • Experience with Docker and Kubernetes or another orchestration or scheduling framework.
  • Experience working in service-oriented architecture environments and knowledge of secure coding practices and common vulnerability patterns such as OWASP Top 10.
  • Working knowledge of one or more databases, including Oracle, MySQL, or PostgreSQL.
  • Strong communication and collaboration skills for working with remote and multidisciplinary teams.
  • Preferred experience with DevOps, GraphQL, Apollo Studio, Terraform, and Helm.
  • Ability to learn quickly and communicate technical topics clearly to non-technical people.

Benefits

  • Permanent, full-time employment.
  • Remote work within the United Kingdom, with travel to London for meetings when required.
  • Opportunity to work on global platform services used by millions of people and supporting more than $10 billion in annual revenue.
  • Inclusive environment with support for professional development, career growth, and work-life balance.
  • Occasional out-of-hours work or rota-based on-call duty may be required.

Tech Stack

AWSDockerGrafanaGraphQLHelmJavaJenkinsKubernetesMySQLPostgreSQLPrometheusSplunkSpring BootTerraform

Categories

Ticketmaster

About Ticketmaster

5,001-10,000 employees

Ticketmaster builds ticketing software and a consumer marketplace for concerts, sports, theater, and other live events. It sells tickets to fans and provides venues, promoters, and teams with enterprise tools for inventory management, seat mapping, access control, and marketing, with revenue largely from transaction fees and enterprise services. Founded in 1976 and now headquartered in Beverly Hills, it operates as a division of Live Nation Entertainment (NYSE: LYV).

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