Site Reliability Engineer (Contract, Rotation-Based)
Invisible Technologies2 months ago
Remote, India +2 moreMid Level / Senior
Responsibilities
- Serve as the first responder for P1/P2 production incidents and stabilize infrastructure within response SLAs.
- Diagnose failures primarily from Kubernetes, RabbitMQ, and PostgreSQL logs and identify the affected component.
- Fix infrastructure-level issues directly and escalate application or business-logic issues to the platform team with clear context.
- Participate in an on-call rotation including off-hours and alternating weekend coverage.
- Communicate incident status to stakeholders and hand off incidents cleanly to the owning team.
- At more senior levels, harden systems, drive scaling and capacity work, and propose structural improvements.
Requirements
- Solid hands-on enterprise experience with Kubernetes, RabbitMQ, and PostgreSQL, ideally in Financial Services.
- Strong working knowledge of Azure; familiarity with GCP or AWS is a plus.
- Ability to diagnose unfamiliar systems primarily from logs rather than source code.
- Experience troubleshooting production systems under time pressure and exercising sound severity and escalation judgment.
- Clear and calm communication during live incidents.
Benefits
- Hourly, contract-based engagement with approximately 72 or more hours per month.
- Schedule includes at least 10 weekday business-hours per week and 8 hours each on Saturday and Sunday every other weekend.
- 24/7 incident-response rotation with off-hours coverage.
- Not eligible for bonus or equity compensation.
- Geographic pay tiers and location-based compensation adjustments apply.
Tech Stack
Categories
Site Reliability
About Invisible Technologies
Invisible Technologies builds an enterprise AI operations platform that cleans and labels data, automates digital workflows, and deploys agentic solutions with human-in-the-loop support. It sells subscriptions and managed services that combine software automation with outsourced operations for data transformation and process execution. Founded in 2015 and headquartered in New York, the privately held company cites customers such as Microsoft, AWS, and Cohere across industries.