2 months ago
United Kingdom (city not specified)Staff+
Responsibilities
- Lead customer discovery sessions with pharmacovigilance, safety operations, IT, regulatory, and quality stakeholders.
- Translate customer requirements into Oracle Safety solution approaches and articulate business and operational value.
- Deliver tailored demonstrations, workshops, proof-of-concepts, and technical presentations while maintaining demonstration environments.
- Advise customers on pharmacovigilance processes including case processing, medical review, signal management, reporting, regulatory submissions, and inspection readiness.
- Partner with account teams on opportunity strategy, qualification, RFP/RFI responses, technical win themes, and customer objections.
- Explain integration, security, data migration, validation, and deployment considerations with internal technical specialists.
- Support commercial discussions involving solution scope, implementation considerations, delivery risks, and expansion opportunities.
- Represent Oracle in customer meetings, executive briefings, and industry events and provide market insight to product and go-to-market teams.
Requirements
- Minimum 10 years of pharmacovigilance experience in the pharmaceutical industry, CROs, life sciences consulting, or safety technology providers.
- Strong working knowledge of pharmacovigilance safety databases such as Oracle Argus Safety or similar solutions.
- Extensive knowledge of global pharmacovigilance processes and regulations, including ICH guidelines, GVP, adverse event case management, expedited reporting, and aggregate reporting.
- Customer-facing experience in consulting, implementation, advisory, customer success, pre-sales, or account management.
- Experience presenting complex software solutions to business and technical audiences.
- Ability to run structured discovery sessions and convert business needs into solution requirements.
- Fluent written and spoken English; an additional European language is advantageous.
- Experience with solution demonstrations, sales processes, customer relationships, safety-system implementation, validation, upgrades, migrations, integrations, or managed services is preferred.
- Familiarity with cloud/SaaS architecture, APIs, data integration, and identity/security concepts is preferred.
- An advanced degree in life sciences, pharmacy, medicine, nursing, biomedical sciences, or a related discipline is preferred.
- Understanding of AI/ML in pharmacovigilance and signal detection methodology is advantageous.
Benefits
- Competitive benefits including flexible medical, life insurance, and retirement options.
- Volunteer programs and support for community participation.
- The role may be based in Belgium, Czechia, Denmark, Finland, Ireland, Norway, or the United Kingdom.
- Approximately 25% travel within EMEA is required.
- Accessibility assistance and disability accommodations are available throughout the employment process.
Categories
Solutions Engineering
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.