Glean

Machine Learning Engineer, Assistant Quality

Glean
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2 months ago
San Francisco, CA, USAMid Level
H1B sponsor

Base Salary

$180k - $205k/yr

Responsibilities

  • Build and improve ML and LLM-powered systems for Glean’s AI Assistant and autonomous agents.
  • Design evaluation, benchmarking, and monitoring loops for assistant quality, model quality, and end-to-end performance.
  • Develop signals, prompts, workflows, and model-driven logic for reasoning, planning, personalization, and task completion.
  • Work on RAG, semantic search, recommendation-style systems, post-training or reinforcement learning, and agent orchestration as needed for product outcomes.
  • Partner with product, design, and engineering teams to understand customer pain points and ship production systems.
  • Contribute to data and ML infrastructure supporting experimentation, offline and online evaluation, and continuous model improvement.

Requirements

  • At least two years of industry experience in machine learning, applied AI, or software engineering with significant ML ownership.
  • Strong hands-on coding ability and a track record of shipping production systems.
  • Experience with one or more of LLM applications, NLP, search, retrieval, recommendations, evaluation frameworks, agent systems, or personalization.
  • Comfort working across modeling and product engineering, including experimentation, quality measurement, and production iteration.
  • Proficiency in common ML tooling and strong software engineering fundamentals in Python, Go, Java, or C++.
  • Pragmatic, product-minded approach and ability to select simple, reliable systems when appropriate.
  • Proactive, low-ego working style and enthusiasm for learning in a high-velocity environment.

Benefits

  • Hybrid work arrangement with four days per week in the San Francisco office.
  • Medical, vision, and dental coverage.
  • Generous time-off policy and 401k contribution opportunity.
  • Home office improvement stipend.
  • Annual education and wellness stipends.
  • Regular company events and healthy lunches daily.

Tech Stack

Categories

Glean

About Glean

11-50 employees

Glean.ai is Intelligent AP. We leverage untapped invoice data to surface relevant context, actionable insights, and savings recommendations that power great spend decisions.

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