2 months ago
Hanoi, Vietnam or Ho Chi Minh City, VietnamMid Level / Senior
Responsibilities
- Monitor, triage, and resolve platform incidents within defined SLA windows.
- Provision, scale, and operate cloud infrastructure on AWS and/or GCP.
- Maintain and improve CI/CD pipelines and GitOps workflows.
- Operate production-scale monitoring, logging, and alerting systems.
- Participate in the global follow-the-sun on-call rotation.
- Configure, deploy, and manage AI tooling and MCP servers in production.
- Contribute to infrastructure automation, scripting, and internal tooling.
- Write post-incident reviews and monthly operational reports.
- Collaborate with engineering teams across multiple time zones.
Requirements
- At least 4 years of experience in a DevOps, SRE, or platform engineering role within an international team.
- Solid Kubernetes knowledge covering cluster operations, troubleshooting, and configuration.
- Hands-on experience with AWS and/or GCP.
- Understanding of DNS, load balancing, firewalls, and VPC networking.
- Scripting and automation skills using Python, Bash, or similar tools.
- Experience with CI/CD tools and GitOps-based delivery.
- Working knowledge of monitoring and observability systems such as Prometheus or ELK.
- Good English communication skills for daily collaboration with European stakeholders.
- Experience configuring MCP servers and AI tooling in production is preferred.
- Exposure to AI enablement workflows or LLM infrastructure is preferred.
- Experience supporting eCommerce or SaaS platforms is preferred.
- Familiarity with the Frontastic/commercetools Frontend ecosystem is preferred.
Benefits
- Performance bonus of up to 2 months’ salary.
- Performance reviews twice a year.
- Premium healthcare and an annual health check.
- 15 days of annual leave.
- Full salary during probation.
- Hybrid working arrangement.
- Monthly Happy Hour and Community Tech activities.
- Global projects and innovation-team opportunities.
- Diverse training programs.
- Monday-Friday working schedule from 9 AM to 6 PM.
- Location: Ho Chi Minh City, Vietnam.
Tech Stack
Categories
DevOpsSite Reliability
