Otter.ai

Staff Software Engineer, Backend (Product)

Otter.ai
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5 hours ago
Mountain View, CA, USAStaff+
H1B sponsor

Base Salary

$210k - $275k/yr

Responsibilities

  • Define system architecture for AI-native product surfaces, including generation pipelines, data models, and evaluation frameworks.
  • Drive technical strategy and cross-team initiatives spanning product, AI, and infrastructure teams.
  • Establish best practices for AI product engineering, including evaluation, reliability, iteration loops, and system design.
  • Translate ambiguous opportunities into scalable technical approaches, product direction, and execution plans.
  • Influence engineering quality, system design, product thinking, and AI-assisted development practices across the organization.
  • Partner with product, design, and AI teams to identify opportunities, prototype approaches, and guide them into production.

Requirements

  • 10+ years of experience building and scaling complex systems.
  • Strong track record owning technical and product direction for large or ambiguous problem spaces.
  • Deep expertise in system design, especially data-intensive or distributed systems.
  • Experience leading cross-team initiatives and influencing without direct authority.
  • Strong product intuition with the ability to balance user experience, system constraints, and business impact.
  • Comfort operating with significant ambiguity and defining both problems and solutions.
  • Preferred: experience building or experimenting with LLM-powered features, including prompting, evaluation, or RAG.
  • Preferred: experience designing systems that balance latency, cost, and quality, plus exposure to user feedback loops, experimentation, or evaluation frameworks.

Benefits

  • Hybrid work arrangement, as indicated by the #LI-Hybrid designation.
  • Comprehensive total rewards package in addition to base salary.
  • Equal opportunity employer committed to diversity, inclusion, accessibility, and reasonable accommodations.

Categories

Otter.ai

About Otter.ai

201-500 employees

Otter.ai builds an AI meeting assistant that records, transcribes, and summarizes meetings and generates action items for teams and professionals. The subscription-based service offers individual, business, and enterprise plans, with apps for web, mobile, and desktop and integrations with Zoom, Google Meet, and Microsoft Teams. Founded in 2016 and headquartered in Mountain View, California, the company is privately held.

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