5 days ago
Base Salary
$287k - $372k/yr
Responsibilities
- Lead, coach, and develop experienced Solutions Architects while fostering accountability, collaboration, autonomy, and professional growth.
- Prioritize and allocate specialist resources across North America based on customer needs, opportunity complexity, revenue potential, and team capacity.
- Partner with Client Executives, Solutions Engineers, and sales leaders to support complex sales cycles and strengthen competitive positioning.
- Guide technical discovery, solution architecture, sizing, configuration, technical validation, and customer presentations.
- Drive product bookings, review pipeline and performance data, and advocate for team capacity and support.
- Expand field engagement through account planning, technical workshops, webinars, enablement, and proactive business development.
- Support customer acquisition and expansion by connecting specialist expertise with account strategies.
- Build relationships with software vendors, systems integrators, technology partners, and internal partner teams.
- Partner with product management, engineering, and other stakeholders to resolve challenges and communicate field feedback.
- Maintain CRM records, dashboards, engagement metrics, and reporting on opportunity influence, bookings, enablement, and customer outcomes.
- Support team morale, communication, recognition, coaching, organizational change, and employee development.
- Travel across North America for customer meetings, partner engagements, field enablement, and strategic sales opportunities.
Requirements
- At least 5 years of people-management experience leading technical presales specialists, Solutions Architects, or a comparable specialist Solutions Engineering organization.
- Recent or prior customer-facing technical presales experience in enterprise storage, data infrastructure, or a closely related technology environment.
- Strong technical foundation in enterprise storage architectures, data management, and infrastructure supporting business-critical applications.
- Relevant expertise in one or more focus areas, including S3 object storage and StorageGRID or comparable platforms, healthcare infrastructure and EHR/Epic environments, medical imaging and PACS, video surveillance, or enterprise block storage and E-Series.
- Experience leading an overlay organization through influence and collaboration while aligning specialist resources with account teams.
- Track record of advancing opportunities through technical discovery, solution design, validation, and customer-value communication.
- Ability to establish credibility with technical practitioners, customer executives, sales leaders, and partners while translating complex concepts into business discussions.
- Experience working with technology partners, independent software vendors, or systems integrators on joint solutions and customer opportunities.
- Strong business judgment and operational discipline, including resource prioritization, pipeline and performance evaluation, and business-impact reporting.
- Leadership approach grounded in trust, communication, accountability, employee development, and sustaining engagement through change.
- Experience with NetApp solutions or comparable enterprise storage and infrastructure technologies is preferred.
- Willingness to travel across North America based on customer, partner, and business needs.
Benefits
- Remote opportunity with frequent and sometimes heavy travel across North America.
- Comprehensive benefits package may include health insurance, life insurance, retirement or pension plans, paid time off, leave options, employee stock purchase plans, and/or restricted stock units, subject to regional variations and company policies.
Categories
Solutions Engineering
About NetApp
NetApp builds data storage and data management software and hardware for enterprises, including ONTAP-powered all-flash arrays and hybrid cloud services that integrate with AWS, Azure, and Google Cloud. It sells systems and subscriptions that support backup, disaster recovery, databases, and container/Kubernetes workloads. Founded in 1992 and headquartered in San Jose, California, NetApp is a public company listed on NASDAQ.