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GitLab

Senior Professional Services Engineer - EMEA

GitLab
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about 4 hours ago
Remote, WorldwideSenior

Responsibilities

  • Assess customer goals and identify effective strategies for achieving their vision.
  • Deliver statements of work and install/configure GitLab solutions in customer environments.
  • Develop and implement migration plans for customer version control systems.
  • Provide technical training and create customer-specific guidance.
  • Document and communicate customer opportunities, risks, and project status.
  • Collaborate with Product and Engineering teams to support customer success.
  • Assist Engagement Managers with quoting and scoping statements of work.

Requirements

  • Professional experience with infrastructure as code or configuration as code technologies.
  • Experience with cloud providers like AWS, Google Cloud Platform, or Microsoft Azure.
  • Experience using, deploying, or configuring GitLab.
  • Proficiency in written and spoken English for remote work.
  • Effective communication skills and ability to build consensus.
  • Solution-oriented approach and ability to manage multiple customer engagements.
  • Strong organizational skills and self-motivation in a remote setting.
  • Willingness to travel approximately 20% of the time.

Benefits

  • Benefits to support health, finances, and well-being.
  • Flexible Paid Time Off.
  • Team Member Resource Groups.
  • Equity Compensation & Employee Stock Purchase Plan.
  • Growth and Development Fund.
  • Parental Leave.

Tech Stack

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