AIOps Engineer, NCT
D.B. Group4 days ago
Pune, IndiaMid Level
Responsibilities
- Build and maintain reusable AIOps capabilities for telemetry collection, alert correlation, incident context enrichment, root-cause analysis, and operational automation.
- Engineer and support cloud-native AI services on Google Cloud Platform using GKE, Cloud Run, Vertex AI, storage, messaging, and enterprise integrations.
- Develop CI/CD pipelines and reusable infrastructure-as-code modules using GitHub Actions, Terraform, and container tooling.
- Implement logs, metrics, traces, dashboards, health checks, and service-level indicators to improve visibility and reduce alert noise.
- Develop AI-assisted diagnostic and runbook workflows while retaining human review for consequential decisions.
- Implement policy-bound remediation with least-privilege identities, approval gates, rollback, failure safeguards, and traceable action records.
- Investigate production incidents, implement engineering fixes, and enable L1/L2 support through runbooks, diagnostic guidance, knowledge transfer, and escalation paths.
- Improve production readiness through capacity and performance analysis, recovery testing, monitoring, support handovers, and release documentation.
- Embed security, data protection, responsible AI, and vulnerability-management controls into engineering workflows.
- Automate onboarding, service-management integration, and routine operational tasks while measuring reliability, cost, and incident-response improvements.
- Document reusable patterns and contribute to proofs of concept, technical reviews, and continuous improvement with distributed teams.
Requirements
- Hands-on experience in cloud engineering, DevOps, SRE, MLOps, or production engineering with practical ownership of automation and troubleshooting.
- Practical Google Cloud Platform experience, including GKE/Kubernetes, Cloud Run, IAM, VPC networking, Cloud Storage, Cloud Logging, and Cloud Monitoring.
- Experience with Terraform, Git, GitHub Actions or equivalent CI/CD tooling, Docker, and secure software delivery practices.
- Strong Python programming skills with working knowledge of shell scripting, SQL, REST APIs, and Linux troubleshooting.
- Experience implementing observability, analyzing logs and metrics, investigating incidents, and creating operational dashboards and runbooks.
- Working knowledge of AI/ML and generative AI applications, including model APIs, prompt and inference patterns, retrieval-augmented generation, agent workflows, and evaluation.
- Understanding of least privilege, workload identity, secrets management, network security, vulnerability management, and auditable change practices.
- Understanding of responsible AI, data protection, traceability, and human oversight.
- Strong analytical, problem-solving, communication, and cross-functional collaboration skills.
- Experience with Vertex AI, OpenTelemetry, ServiceNow integrations, agent frameworks, model or agent evaluation, or controlled remediation is preferred.
- A bachelor’s or master’s degree in computer science, engineering, or an equivalent discipline is desirable.
- Relevant Google Cloud, Kubernetes, DevOps/SRE, or AI/ML certifications and regulated-industry experience are advantageous.
Benefits
- Flexible benefits scheme with best-in-class leave policy.
- Gender-neutral parental leave and childcare assistance reimbursement.
- Sponsorship for industry-relevant certifications and education.
- Employee Assistance Program for employees and family members.
- Comprehensive hospitalization insurance for employees and dependents.
- Accident and term life insurance.
- Complementary health screening for employees aged 35 and above.
- Training, development, coaching, and support from team experts.
- Flexible benefits that can be tailored to individual needs.
- Location: Pune, India.
Tech Stack
Categories
About D.B. Group
D.B. Group is an Italian freight forwarder and logistics provider offering air, ocean, road, and rail transport, customs brokerage, and supply chain management for global shippers. Founded in 1980 and headquartered in Montebelluna, Veneto, it is privately held and operates through 79 subsidiaries with a worldwide partner network. The company delivers end-to-end forwarding and integrated logistics services, from consolidation and warehousing to door-to-door deliveries and trade compliance.