10 days ago
Base Salary
$257k - $333k/yr
Responsibilities
- Define the observability platform vision and execute it end-to-end across AI Software and Platform services.
- Partner with software teams to establish observability standards and instrument services correctly and consistently.
- Drive complete distributed-tracing coverage while balancing tracing scope and overhead.
- Own OpenTelemetry enablement through libraries, process documentation, and design patterns for Go and Python applications.
- Define logging standards and cardinality-management practices.
- Operate Splunk Platform, Splunk Observability, OTEL collectors, and telemetry pipelines at scale.
- Advance agentic observability capabilities that analyze health signals and produce actionable insights.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field plus 12 years of platform services or DevOps experience with observability ownership, or a master’s degree plus 8 years, or a PhD plus 5 years.
- At least 2 years of experience with Splunk Cloud and Splunk Observability or SignalFx.
- Experience with distributed tracing concepts, instrumentation approaches, and scope and overhead management.
- Experience coding in Python and/or Go for libraries, automation, or operational tooling supporting observability platforms.
- Experience with distributed-systems infrastructure including Kubernetes, OpenTelemetry collectors, and infrastructure-as-code such as Terraform.
- Familiarity with Helm charts and modern software development lifecycle practices such as GitHub workflows.
- Preferred: experience leading tracing initiatives across 100+ microservices, using AI agents to improve observability outcomes, understanding LLM observability, and deep knowledge of AWS services used in telemetry pipelines and distributed architectures.
Benefits
- Starting salary range is $256,900.00 to $333,400.00, excluding incentive compensation, equity, and benefits.
- Benefits include medical, dental, and vision insurance, a 401(k) with matching contribution, paid parental leave, disability coverage, and basic life insurance.
- Employees may be eligible for Cisco restricted stock units and annual bonuses for non-sales roles.
- Paid time away includes holidays, floating and wellness days, birthday leave, vacation or flexible time off, sick time, family emergency leave, and optional paid volunteer days.
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.