Workday

Senior Principal Extend Services Consultant

Workday
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1 day ago
Boston, MA, USA +6 moreStaff+
H1B sponsor

Base Salary

$155k - $275k/yr

Responsibilities

  • Lead customer discovery sessions, gather requirements, and define objectives, guardrails, decision scopes, and escalation paths for AI agents.
  • Design, develop, review, and deploy custom AI agents, Workday Extend applications, and agentic workflows for customer business needs.
  • Use Workday Developer Agent, MCP-compatible tools, and Agent-Ready Tools to build extensions with natural language and code.
  • Create technical architectures and integrate agent capabilities across multiple systems using web services and authentication technologies.
  • Lead or support the full software implementation lifecycle, including requirements, design, development, testing, and production deployment.
  • Explain technical concepts to nontechnical teams and balance multiple customer projects and commitments.

Requirements

  • At least 7 years of Workday HCM, Financials, or Student domain experience.
  • At least 7 years of experience in data migration, integration development, report building, or software development.
  • At least 7 years of experience in technical consulting, requirements gathering, or solution design.
  • At least 3 years of experience in software architecture and design.
  • Working knowledge of building custom AI agents and agentic applications on core systems.
  • Architectural understanding of decision scopes, prompt engineering, and orchestrating agents across multiple systems.
  • Experience defining agent capabilities and integrating them through Model Context Protocol or Agent-Ready Tools.
  • Extensive knowledge of REST, SOAP, JSON, XML, OAuth, JWT, WS-Security, SAML, X.509, and related authentication and authorization methods.
  • Experience implementing Platform-as-a-Service or custom web applications, ideally with Workday HCM, Financial Management, or Student Information Systems.
  • Experience leading software, system, or application implementations and understanding AI-agent governance, auditability, and monitoring.
  • Excellent presentation, communication, problem-solving, customer service, and multitasking skills.

Benefits

  • Flexible work model with at least 50% of each quarter spent in the office or in the field with customers, prospects, or partners.
  • Potential eligibility for the Workday Bonus Plan or role-specific commission/bonus and annual refresh stock grants.
  • Posting deadline: November 30, 2026.
  • Workday provides equal employment opportunity, reasonable accommodations, and consideration under applicable Fair Chance laws.

Tech Stack

SOAP

Categories

Solutions Engineering
Workday

About Workday

10,000+ employees

Workday builds cloud-based enterprise applications for human capital management and financial management, including payroll, time tracking, expenses, planning, and procurement, sold on a subscription basis with professional services. Founded in 2005 and headquartered in Pleasanton, California, it is a public company traded on NASDAQ as WDAY. Organizations worldwide use Workday to unify HR and finance data, automate processes, and apply AI to workforce and financial operations.

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