Encora

Senior AI SRE Engineer

Encora
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2 days ago
Heredia, Costa RicaMid Level / Senior

Responsibilities

  • Design and deploy intelligent agent systems for enterprise workflows.
  • Build MCP integrations with DevOps tools including GitHub, Jenkins, and Jira.
  • Develop Python and Go services and APIs integrating AI capabilities with enterprise platforms.
  • Implement context augmentation, AI security guardrails, and AI evaluation pipelines.
  • Develop observability solutions for monitoring agent actions, usage, and anomalies.
  • Collaborate with cross-functional teams and document technical best practices.

Requirements

  • Bachelor’s or master’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • 3–5 years of relevant experience.
  • Strong Python and Go programming skills with experience building production-grade distributed systems.
  • Hands-on experience with LLMs, NLP, and AI frameworks such as PyTorch, TensorFlow, LangChain, or Ray.
  • Experience integrating DevOps tools including GitHub, GitLab, Jenkins, Jira, ArgoCD, and Artifactory through APIs.
  • Familiarity with secure software development, authentication, and access control mechanisms.
  • Knowledge of cloud-native platforms and containerized environments including Docker and Kubernetes.
  • Preferred experience with MCP services or similar AI integration frameworks.
  • Preferred knowledge of AI security practices, guardrails, adversarial testing, red teaming, and policy enforcement.
  • Preferred exposure to AI evaluation frameworks, model benchmarking, observability tools, RAG, embeddings, and semantic search.
  • Contributions to open-source AI or DevOps projects are preferred.

Benefits

  • Hybrid work arrangement with 2–3 days per week on-site in San José, Costa Rica.

Tech Stack

DockerGoGrafanaJenkinsKubernetesPrometheusPythonPyTorchTensorFlow

Categories

AI ApplicationsSite Reliability
Encora

About Encora

5,001-10,000 employees

Encora provides software and digital product engineering services for technology companies and enterprises, including cloud-native development, data engineering, and QA. It operates a global delivery model and supports outsourced product development and managed engineering teams. Headquartered in Santa Clara, California, Encora is privately held and was acquired by Coforge; it previously raised $200 million in private equity funding in 2019.

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