4 days ago
Plano, TX, USAMid Level / Senior
Responsibilities
- Build and support AI-assisted software development, testing, deployment, and lifecycle management for enterprise products.
- Design and implement AI agents for incident triage, remediation, knowledge retrieval, and decision support.
- Enhance observability, incident management, root cause analysis, and operational intelligence using AI agents.
- Automate engineering documentation and knowledge management through AI-driven solutions.
- Build evaluation frameworks, monitoring capabilities, governance controls, and guardrails for AI-powered services.
- Drive AI adoption across the software delivery lifecycle and collaborate with engineering, operations, and business teams on transformation opportunities.
Requirements
- Bachelor’s or master’s degree in Computer Science, Data Science, Mathematics, or a related quantitative field completed within the last 24 months, or 2–6 years of relevant experience.
- Python and SQL proficiency with hands-on experience using Flask, Pandas, and scikit-learn.
- Familiarity with LangChain, LangGraph, or SDKs from leading AI model providers.
- Experience with GitHub Copilot, Cursor, Claude Code, or similar AI-assisted development tools.
- Experience building and deploying AI agents on platforms such as Glean or Microsoft Copilot Studio.
- Understanding of responsible AI principles, including fairness, transparency, security, and privacy.
- Familiarity with end-to-end AI lifecycle management, including monitoring and governance; a GPA of 2.7 or higher is preferred.
Benefits
- Full-time position based in Plano, United States.
- Medical and dental plan options with company credits toward eligible premiums.
- Ericsson 401(k) contributions and matching, basic life and accidental death and dismemberment coverage, disability coverage, and an employee stock purchase plan.
- At least 15 vacation days, up to 3 personal days, 11 holidays, volunteer time, and 80 hours of sick time annually.
- Up to 16 weeks of paid maternity leave and 6 weeks of paid parental or adoption leave at 100% of pay.
- Financial wellness programs, educational assistance, matching gifts, and recognition programs.
Categories
About Ericsson
Ericsson is a publicly traded telecommunications vendor that builds mobile network infrastructure (RAN, core, OSS/BSS), cloud platforms, and managed services for communications providers and enterprises. Founded in 1876 and headquartered in Kista, Stockholm, it supplies 5G systems to operators worldwide and owns Vonage, expanding network APIs and enterprise communications offerings.