Uniphore

Senior Staff Forward Deployed Engineer

Uniphore
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2 months ago
London, United KingdomStaff+

Responsibilities

  • Lead end-to-end solution development, technical strategy, design quality, and roadmaps for multiple enterprise Agentic AI deployments.
  • Serve as the primary technical point of contact from integration design through post-deployment optimization.
  • Translate ambiguous customer requirements into engineering plans with milestones and success criteria.
  • Customize and extend platform components, APIs, tooling, and bespoke logic.
  • Architect scalable and compliant Agentic AI solutions, including multi-agent orchestration, RAG pipelines, and LLM/SLM integrations.
  • Champion observability, telemetry, auditable AI standards, reusable frameworks, and asset libraries.
  • Build and guide cross-functional Forward Deployed Engineering teams and coach senior and junior engineers.
  • Provide structured product feedback and contribute to playbooks, best practices, and technical blog posts.

Requirements

  • 8–12+ years of engineering experience, including 3+ years in customer-facing or Forward Deployed Engineer roles.
  • Proven experience deploying AI/ML or data-intensive applications in production.
  • Strong full-stack skills with Python, Node.js or Go, React or Vue, SQL, REST, and GraphQL.
  • DevOps proficiency with Docker, Kubernetes, CI/CD, and major cloud platforms.
  • Expertise in LLMs, prompt engineering, vector databases, RAG pipelines, and Agentic orchestration frameworks.
  • Experience with MCP and enterprise integrations such as Salesforce or SAP.
  • Excellent communication with technical and executive stakeholders plus demonstrated mentorship ability.
  • Bachelor’s, master’s, or doctoral degree in Computer Science, Data Science, or a related field.
  • Preferred qualifications include SLM fine-tuning or distillation experience, hands-on use of Agentic AI platforms such as Agentforce or Copilot Studio, AI compliance knowledge, and open-source or research contributions to LangChain, RAG, or Knowledge Graph communities.

Categories

Forward Deployed
Uniphore

About Uniphore

501-1,000 employees
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