24 hours ago
Chennai, IndiaMid Level / Senior
Responsibilities
- Support end-to-end technical client implementation activities from onboarding through testing, certification, production go-live, and post-go-live warranty.
- Assist clients with integrations using REST APIs, file uploads, SFTP, ERP solutions, and other digital payment capabilities.
- Participate in technical discovery, solutioning, test-environment setup, configuration, integration readiness, and production-readiness activities.
- Investigate integration and configuration issues by analyzing API requests and responses, file structures, payment workflows, logs, and other technical data.
- Collaborate with Technical Sales, Product, Engineering, Client Engagement, Support, and global Payment Solutions teams to resolve technical blockers.
- Document implementation activities, troubleshooting findings, recommended solutions, project updates, standards, and best practices.
- Support special projects, new product initiatives, testing, reporting, technical analysis, and rollout of new capabilities.
- Identify process-improvement and automation opportunities and develop or enhance workflows using Microsoft Power Automate where appropriate.
- Manage assigned implementation deliverables, communicate with global stakeholders, and escalate complex technical or delivery risks appropriately.
Requirements
- 3–5 years of experience in Solutions Engineering, Technical Sales, implementation consulting, technical support, or a comparable client-facing technical role.
- Experience with REST APIs, file-based integrations, SFTP, and/or ERP solutions.
- Strong troubleshooting, analytical, problem-solving, communication, and organizational skills.
- Ability to explain technical concepts to technical and non-technical stakeholders and independently own client-facing issues and implementations.
- Experience with Postman, SQL, Kibana, SEQ, Jira, Confluence, or equivalent tools is advantageous.
- Experience in payments, fintech, banking, or financial services is advantageous.
- Experience supporting North American clients or working across US time zones is beneficial.
- Exposure to Microsoft Power Automate or equivalent workflow automation tools is advantageous.
- Ability to manage multiple priorities, adapt to changing technical and business requirements, and maintain ownership of deliverables.
Benefits
- Earned, sick, casual, national holiday, maternity, paternity, bereavement, and adoption/surrogacy leave.
- Group medical coverage for employees and dependents and personal accident insurance.
- Wellness allowance and annual health check-ups for employees and families.
- Broadband reimbursement and meal card support.
- Commuting allowance, provident fund, gratuity, voluntary provident fund, and pension.
- Support for philanthropic initiatives, contests, and an inclusive workplace.
- Primarily remote work with initial induction and training in the Chennai office and occasional office attendance thereafter.
- Working hours aligned with the US Eastern Time zone.
Tech Stack
Categories
Solutions Engineering
About Corpay
Corpay builds business payments and expense management software and services for companies, including AP automation, virtual and commercial cards, cross-border payments, and FX risk management. The Atlanta‑headquartered public company (NYSE: CPAY) sells SaaS and transaction-based payment solutions that integrate with ERPs such as NetSuite, SAP, Sage Intacct, and Microsoft Dynamics, serving customers globally across industries from manufacturing and transportation to healthcare and government.