3 days ago
Chennai, IndiaEntry Level / Mid Level
Responsibilities
- Support end-to-end technical client implementation activities from onboarding through testing, certification, production go-live, and post-go-live warranty.
- Assist with integrations involving REST APIs, CSV/XML and other structured file formats, ERP systems, and other supported payment integration methods.
- Participate in technical discovery and solutioning discussions, test environment setup, configuration, integration readiness, and production-readiness activities.
- Investigate and troubleshoot API requests and responses, file structures, payment workflows, logs, configurations, and implementation issues.
- Collaborate with Technical Sales, Product, Engineering, Client Engagement, Support, and global Payment Solutions teams to resolve technical blockers.
- Document technical findings, troubleshooting steps, implementation activities, project updates, standards, and best practices.
- Support testing, validation, analysis, and rollout of new product capabilities and special or ad-hoc business initiatives.
- Identify process improvements and develop, maintain, or enhance automated workflows using Microsoft Power Automate or equivalent tools.
Requirements
- 1–2 years of experience in Solutions Engineering, Technical Sales, implementation consulting, technical support, or a comparable client-facing technical role, ideally in payments, fintech, or financial services.
- Hands-on experience with REST APIs, including API testing, integration support, or troubleshooting.
- Strong written and verbal communication skills and the ability to explain technical concepts to technical and non-technical stakeholders.
- Strong troubleshooting, analytical, problem-solving, organizational, prioritization, and independent-ownership skills.
- Ability to determine when escalation is required and manage multiple client-facing deliverables and changing priorities.
- Previous experience working night shifts or US Eastern Time-aligned hours.
- Familiarity with SQL for data querying and troubleshooting is beneficial.
- Familiarity with CSV, XML, and other structured file-based processing is advantageous.
- Experience supporting North American clients, workflow automation tools such as Microsoft Power Automate, and hands-on end-to-end implementation is advantageous.
Benefits
- Earned, sick, casual, national holiday, maternity, paternity, bereavement, and adoption/surrogacy leave.
- Group medical coverage for employees and dependents, personal accident insurance, wellness allowance, and annual health check-ups.
- Broadband reimbursement, meal card support, commuting allowance, provident fund, gratuity, voluntary provident fund, and pension.
- Support for philanthropic initiatives, contests, and an inclusive work environment.
- Eligibility for annual and quarterly bonus programs after one year of service, subject to plan terms and performance criteria.
- Primarily remote work after initial induction and training at the Chennai office, with occasional office attendance thereafter; working hours align with US Eastern Time.
Tech Stack
Categories
Solutions Engineering
About Corpay
Corpay builds business payments and expense management software and services for companies, including AP automation, virtual and commercial cards, cross-border payments, and FX risk management. The Atlanta‑headquartered public company (NYSE: CPAY) sells SaaS and transaction-based payment solutions that integrate with ERPs such as NetSuite, SAP, Sage Intacct, and Microsoft Dynamics, serving customers globally across industries from manufacturing and transportation to healthcare and government.