8 days ago
Romania (city not specified)Staff+
Responsibilities
- Deliver Support Mission Critical service offerings in collaboration with customer success, support, engineering, and partner teams.
- Lead proactive resiliency efforts focused on reliability, security, supportability, manageability, and monitoring and observability.
- Coordinate accelerated incident resolution, ensuring root-cause analyses and recommendations are captured and connected to resiliency work.
- Collaborate on customer onboarding and customer-owned monitoring to improve observability capabilities.
- Lead cross-team partnerships, clarify responsibilities, and maintain coordination throughout customer engagements.
- Maintain comprehensive customer solution knowledge and share root-cause analyses with customers.
Requirements
- Bachelor’s degree in computer science, information technology, engineering, business, liberal arts, or a related field, or equivalent experience.
- Solid working experience in cloud or infrastructure technologies, IT consulting or support, systems administration, network operations, software development or support, technology solutions, architecture, or consulting.
- Required Azure IaaS experience with depth in areas such as storage, networking, compute, high availability, or disaster recovery.
- Experience developing, debugging, performance tuning, and supporting cloud applications or infrastructure is preferred.
- Knowledge of Azure Web Apps/App Services, Web Application Firewall, Azure PaaS, Service Fabric, AKS, Key Vault, Managed Service Identity, Azure AD App Authentication/OAuth, Kubernetes services, containers, API Management, API Connections, Logic Apps, Function Apps, or Notification Hubs is preferred.
- Experience with C#, .NET Framework, .NET Core, Java, Python, or related technologies is preferred.
- Strong ability to develop ongoing strategic customer relationships.
- Microsoft or other cloud technology certification is preferred.
- Ability to pass Microsoft and customer or government security screening requirements, including the Microsoft Cloud Background Check.
Benefits
- The role is based in Romania and includes a stated annual base pay range of lei 199,400.00 to lei 347,800.00.
- Certain roles may be eligible for benefits and other compensation.
- Applications are accepted on an ongoing basis until the position is filled, with the posting open for a minimum of five days.
Tech Stack
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.