5 months ago
Base Salary
$161k - $284k/yr
Responsibilities
- Build and extend platforms that improve system reliability
- Drive company-wide reliability goals and standardize reliability tools across platforms and organizations
- Triage, coordinate, and lead stabilization of severity 0–1 incidents
- Serve in primary platform on-call rotations for Tier 0 services, including incident command and escalation
- Develop shared operational tooling, platform-wide reliability improvements, and deploy-safety patterns
- Use AI-driven systems to improve signal detection, reduce alert noise, and accelerate root-cause analysis
- Design and implement progressive delivery, automated rollback, and deployment guardrails
Requirements
- At least 5 years of software development experience
- Experience running production on-call for high-availability systems
- Strong incident management skills, including structured triage, mitigation, and blameless postmortems
- Fluency with CI/CD pipelines, progressive rollout strategies, and rollback automation
- Expertise in monitoring and observability, including alerting for uptime, error rates, latency regression, and resource exhaustion
- Familiarity with AI-driven tooling for observability, incident analysis, or automation
- Demonstrated technical initiative and leadership on backend- or platform-focused projects
- Ability to create and maintain evidence-based maturity assessments using trailing 90-day data windows
- Comfort with vendor and dependency management, including maintaining validated escalation contacts reachable within 5 minutes
- Curiosity, autonomy, accountability, and a desire to grow as an engineer
Benefits
- Healthcare coverage including medical, vision, and dental insurance
- Health Savings Account and Flexible Spending Account
- Retirement plans with company match
- Employee Stock Purchase Program
- Wellness programs, mental health access, 1:1 financial planners, and monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off including 12 paid holidays
- Paid sick leave or Flexible Time Off, depending on employee classification
- Learning and Development resources
- Paid life insurance, AD&D, and disability benefits
- Equity plan eligibility and possible sign-on bonus
- Remote work is offered as part of Block's benefits and workplace options
- Full-time employee position
Tech Stack
About Block
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.