about 3 hours ago
Washington, DC, USA
Senior / Staff+
H1B Sponsor
Responsibilities
- Provide innovative consulting services to Okta customers post-sales.
- Gather, analyze, and document post-sales requirements.
- Communicate effectively with customers and partners at appropriate technical levels.
- Deliver excellent design and deployment solutions for customer satisfaction.
- Manage project scope, schedule, status, and documentation.
- Mentor and train customers on the Okta service.
- Act as a liaison between customers and product management.
- Collaborate with sales on up-sell and cross-sell opportunities.
- Perform hands-on technical design, configuration, and troubleshooting.
- Shape Okta’s growth by designing new offerings and improving customer satisfaction.
- Apply knowledge of identity federation and access control models.
- Utilize knowledge of cloud architectures and enterprise IT landscapes.
- Apply software development experience in customer interactions.
- Ensure quality and time management processes are followed.
- Commit to using a knowledge repository for continuous improvement.
- Travel up to 50% to customer sites.
Requirements
- 5-7 years of experience as a technical consultant delivering solutions to external customers.
- Experience with identity federation and access control models (OAuth, OpenID Connect, SAML 2.0, WS-Federation).
- Software development experience in Java, Ruby, .Net, PHP, REST/JSON.
- Knowledge of enterprise web technologies and security infrastructures.
- Experience with JavaScript and major JavaScript MVC frameworks.
- Ability to work independently and manage multiple customer engagements.
- Superb communication skills for technical and non-technical audiences.
- Experience in process improvement and decision-making.
- Must have active Top Secret Clearance and be able to work onsite at Fort Meade.
Tech Stack
AngularBackbone.jsEmber.jsJavaJavaScript.NETPHPReactRuby
Categories
AI & MLBackendDevOpsSecurity