1 day ago
Base Salary
$136k - $211k/yr
Responsibilities
- Maintain and optimize ServiceNow modules, including Incident, Problem, Change, Asset, and Configuration Management.
- Configure and develop workflows, forms, fields, integrations, UI policies, and business rules.
- Write JavaScript, Glide, and other scripts to automate processes and simplify tasks.
- Provide technical support, troubleshoot issues, and train ServiceNow users.
- Build and manage reports and dashboards for platform performance, compliance, and service delivery metrics.
- Collaborate with stakeholders to gather requirements and deliver business-aligned solutions.
- Lead design and development efforts while applying security, scalability, performance, testing, and operational excellence practices.
Requirements
- Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering, or a related discipline, or equivalent experience.
- At least 5 years of ServiceNow implementation experience.
- Experience implementing new ServiceNow modules using best practices.
- Experience with HTML, JavaScript, AJAX, Jelly, CSS, jQuery, Bootstrap, and AngularJS.
- Experience with SOAP, REST, and JSON API integrations.
- Preferred: 5+ years developing end-to-end analytics solutions involving system configuration, model building, data security, and reporting.
- Preferred: enterprise IT experience as a vendor or consultant, or experience working with or managing technical programs.
- Preferred: ServiceNow Implementation Specialist certification.
- Must be a U.S. Citizen due to U.S. government-imposed export-control requirements.
Benefits
- Amazon offers health insurance, including medical, dental, vision, prescription, life and AD&D insurance, an Employee Assistance Program, mental health support, a medical advice line, and flexible spending accounts.
- Benefits include 401(k) matching, paid time off, parental leave, adoption and surrogacy reimbursement, sign-on payments, and restricted stock units.
- The role is based in Sunnyvale, California; Austin, Texas; or Bellevue, Washington.
Tech Stack
Categories
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.