Observability Platform Architect
Booz Allen Hamilton1 day ago
Base Salary
$87k - $198k/yr
Responsibilities
- Own the observability platform architecture, instrumentation strategy, entity model, technical standards, governance, and technical direction.
- Architect and build Dynatrace, Grafana, and ServiceNow Event Management integrations across environments, including ITSM, CMDB, and CI/CD integrations.
- Maintain platform health through upgrades, cost and licensed-consumption management, complex issue escalation, major-incident support, and vendor coordination.
- Drive OpenTelemetry adoption and automate collector configuration, service onboarding, monitoring-agent deployment, tagging, and alert provisioning through code and CI/CD.
- Build and deploy AI agents for detection, triage, and remediation, and govern their permissions, recovery verification, and error handling.
- Own observability signal quality, coverage, detection accuracy, false-positive rates, dashboards, SLOs, entity modeling, and cost per monitored service.
- Set technical direction through architecture decisions, design reviews, code review, mentoring, and day-to-day engineering guidance.
Requirements
- 8+ years of engineering experience.
- 3+ years owning an enterprise observability or APM platform, including architecture, upgrades, standards, cost, and production support.
- 2+ years setting technical direction for engineers through architecture decisions, code review, and mentoring.
- Experience writing and optimizing complex observability-data queries such as DQL or PromQL.
- Experience replacing recurring manual platform work with production automation for alert correlation, triage, or remediation and maintaining its correctness over time.
- Experience using AI in operations, including vendor AI assistants, LLM tools, or agents.
- Experience with infrastructure as code and CI/CD tools such as Terraform, GitHub Actions, Azure DevOps, or GitLab, including deploying monitoring agents or collectors across cloud, Kubernetes, and hybrid environments.
- Ability to write, review, and ship Python, Go, or JavaScript code against APIs.
- Bachelor's degree in computer science, information systems, or engineering.
- U.S. citizenship is required due to the nature of work performed within the facility.
- Preferred experience includes Dynatrace, Grail, DQL, OpenPipeline, Workflows, Site Reliability Guardian, Davis, Dashboards, Dynatrace Operator, Grafana, Prometheus, Loki, Tempo, Mimir, ServiceNow Event Management, CMDB, LLM-based agents, agent frameworks, MCP servers, and OpenTelemetry.
- ITIL 5 Foundation or ITIL 4 Practitioner: Monitoring and Event Management certification is preferred.
Benefits
- Health, life, disability, financial, and retirement benefits.
- Paid leave, professional development, tuition assistance, work-life programs, and dependent care support.
- Recognition awards for exceptional performance and demonstration of company values.
- Regular full-time and part-time employees working at least 20 hours per week are eligible for the applicable Booz Allen benefits programs; employees below that threshold receive select benefits only.
- The role may involve work at a Booz Allen or customer facility when required by the work model or role.
- The posting states that employees working virtually are generally expected to keep cameras on during meetings.
Tech Stack
Categories
DevOpsSite Reliability
About Booz Allen Hamilton
Booz Allen Hamilton builds and integrates software, analytics, AI, cloud, and cybersecurity solutions while providing engineering and consulting services, primarily for U.S. defense, intelligence, and civil government clients, with select commercial partnerships. Its business is largely government contracting and professional services delivering mission systems and cyber defense. Founded in 1914 and headquartered in McLean, Virginia, Booz Allen is a public company traded on the NYSE (ticker: BAH).