2 days ago
Amsterdam, NetherlandsSenior
Responsibilities
- Design, configure, operate, and improve enterprise-scale Microsoft 365 tenant and platform capabilities.
- Engineer Microsoft 365 Copilot, Copilot Studio, Power Platform, agents, workflows, connectors, and integrations with enterprise systems.
- Establish platform governance covering access models, environment strategies, data policies, lifecycle controls, connector assessments, and operational ownership.
- Develop reusable automation components, services, scripts, runbooks, provisioning workflows, reporting, and straight-through processes.
- Design and maintain Azure DevOps pipelines for build, testing, deployment, and configuration management.
- Operate and improve Exchange Online and messaging capabilities, including mail flow, transport rules, connectors, archiving, retention, and eDiscovery where applicable.
- Implement monitoring, telemetry, dashboards, alerts, evaluation, feedback, cost controls, and desired-state configuration monitoring.
- Apply secure-by-design, least-privilege, separation-of-duties, auditability, resilience, and compliance practices.
- Lead complex incidents, investigations, platform changes, risk assessments, and service escalations.
- Provide technical leadership, review engineering work, coach engineers, and collaborate with internal stakeholders and strategic suppliers.
Requirements
- Extensive experience designing, operating, or improving enterprise-scale Microsoft 365 workplace services in a global environment.
- Proven experience leading engineering organizations responsible for mission-critical platforms supporting tens of thousands of global users.
- Strong hands-on expertise with Microsoft 365 Copilot, Power Platform, Microsoft 365 connectors and Graph API, Viva Suite, Azure subscriptions and pay-as-you-go models, Microsoft Purview, Exchange Online, Teams, and Entra ID.
- Experience with enterprise architecture, Zero Trust security, identity and access management, data governance, information protection, data loss prevention, cloud transformation, API integrations, automation, and infrastructure as code.
- Experience operating services in regulated enterprise environments with strong security, privacy, resilience, auditability, and employee-experience requirements.
- Expertise in platform engineering, secure-by-design practices, service reliability, operational resilience, DevSecOps, CI/CD, Site Reliability Engineering, observability, platform telemetry, engineering quality metrics, and service resilience engineering.
- Ability to improve service quality through automation, monitoring, documentation, configuration control, and structured problem solving.
- Ability to translate complex technical topics into clear standards, guidance, procedures, and stakeholder communications.
- Excellent spoken and written English and a collaborative, ownership-oriented service mindset.
- Experience with Exchange and Messaging technologies is a strong advantage.
Benefits
- 25–28 vacation days depending on contract.
- Pension scheme.
- 13th month salary.
- 8% holiday payment.
- Hybrid working.
- Personal growth opportunities and challenging work in an informal environment with innovative colleagues.
About ING
ING is a Dutch multinational bank providing retail, private, and wholesale banking, with strong digital and mobile services for consumers and businesses. Founded in 1991 and headquartered in Amsterdam, it operates across Europe and beyond, earning revenue from interest income, fees, and financial services. ING is a public company with shares traded in New York.