Coinbase

Senior Machine Learning Engineer, CX Intelligence

Coinbase
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3 months ago
Remote, BrazilSenior

Responsibilities

  • Architect and deploy an orchestration layer managing state transitions, context sharing, and intent routing across vendor and internal LLM frameworks.
  • Build production-grade Python services connecting ML research with reliable customer-facing products.
  • Lead complex ML initiatives from design through delivery, managing priorities, trade-offs, and cross-functional dependencies.
  • Establish system design, coding, and AI/ML development best practices.
  • Mentor engineers on architecture and modern AI/ML patterns.
  • Conduct design reviews focused on security, scalability, and performance.

Requirements

  • 5+ years of professional experience in machine learning and software engineering, including shipping production-grade ML services at scale.
  • Hands-on experience with LLMs, deep learning, generative AI, and frameworks such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock.
  • Deep proficiency in Python and experience writing clean, maintainable, highly tested production code.
  • Specialized knowledge in NLP, information retrieval, computer vision, or advanced statistical modeling.
  • Ability to write technical design documents and present ML system architectures to cross-functional and non-technical stakeholders.
  • Ability to use generative AI responsibly while maintaining human oversight and improving workflow efficiency, cost, and quality.

Benefits

  • Remote-first work arrangement with quarterly in-person working sessions called “surges.”
  • Medical, dental, and vision benefits are included.
  • Potential equity and bonus eligibility are mentioned.

Tech Stack

Coinbase

About Coinbase

5,001-10,000 employees

Coinbase builds a cryptocurrency platform for consumers, institutions, and developers to buy, sell, store, and use digital assets. Its products include the Coinbase app/exchange, Coinbase Prime for institutions, custody services, and developer APIs, and it earns primarily from transaction fees and subscriptions. Founded in 2012 and now remote-first, Coinbase is a public company (NASDAQ: COIN) serving major crypto markets in the U.S. and abroad.

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