H&M Group

Lead Software Engineer/Architect- ServiceNow

H&M Group
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3 days ago
Bengaluru, IndiaStaff+

Responsibilities

  • Develop the long-term architectural roadmap and establish scalable design standards, patterns, and guardrails.
  • Own the ServiceNow platform by designing enterprise automations, workflows, custom applications, and integrations.
  • Integrate ServiceNow with cloud, data, and application platforms using scalable API and event-driven designs.
  • Guide technical decisions across teams and mentor engineers and architects.
  • Strengthen DevOps practices through CI/CD pipelines, observability, operational readiness, and cost-optimized cloud usage.
  • Embed performance, security, and reliability requirements into system designs and oversee release, change, and incident processes.
  • Evaluate emerging technologies and improve H&M’s platform, data, automation, and engineering capabilities.

Requirements

  • 12+ years of experience in software engineering, enterprise architecture, or platform engineering.
  • Strong expertise in ServiceNow, cloud platforms, APIs, and distributed systems.
  • Broad knowledge across frontend, backend, mobile, infrastructure, and DevOps.
  • Proven ability to design scalable systems and deliver high-impact platform solutions.
  • Preferred: ServiceNow CIS–Data Foundations certification covering CMDB and CSDM.
  • Preferred: experience building custom applications and API integrations.
  • Strong ownership, collaboration, continuous improvement, and comfort with ambiguity.

Benefits

  • Staff discount card usable online and in stores across H&M Group brands.
  • Extensive development opportunities around the globe.
  • Inclusive and collaborative workplace culture with opportunities for growth.

Categories

H&M Group

About H&M Group

10,000+ employees
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