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Dialpad

Forward Deployment Engineer

Dialpad
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about 3 hours ago
Tokyo, Japan
Mid Level / Senior
H1B Sponsor

Responsibilities

  • Rapidly embed with customer stakeholders to understand complex business problems.
  • Translate business objectives into clear, shippable AI-powered solutions.
  • Partner with Sales and Customer Success teams as a technical authority during pre-sales and post-sales.
  • Capture customer pain points and deliver insights to influence product development.
  • Design and deploy complex AI systems tailored to customer requirements.

Requirements

  • 4+ years of experience in a customer-facing technical role.
  • Deep expertise in AI/ML technologies and frameworks.
  • Strong business acumen to communicate technical complexity to non-technical stakeholders.
  • Ability to thrive in ambiguity and deliver measurable results.
  • Fluency in Japanese and English is required.

Benefits

  • Competitive salary and comprehensive benefits.
  • Opportunities for growth and development.
  • Access to cutting-edge AI tools and a robust training program.
  • Inclusive office environment designed for collaboration.

Tech Stack

GoJavaScriptPythonTypeScript

Categories

AI & MLBackendData ScienceFull Stack