3 months ago
Bengaluru, IndiaSenior
Responsibilities
- Design solutions using the full Zuora product portfolio.
- Validate solution architectures against stated and implied business requirements.
- Lead client-facing workshops, business discussions, and implementation activities.
- Gather and document requirements, use cases, business processes, and architecture deliverables.
- Map and configure Zuora solutions, including systems design, customization, integration, testing, deployment, UAT, and handover.
- Review technical deliverables for architecture standards, guidelines, and best practices.
- Create ecosystem and integration diagrams, ERDs, business process flows, swim lanes, Visio deliverables, and mock-ups.
- Identify implementation risks and develop mitigation strategies and contingency plans.
- Deliver expert services to Zuora partners and communicate with stakeholders from CXOs through end users.
- Manage tasks across multiple projects simultaneously.
Requirements
- Enterprise-level experience in a professional services organization as a Solution Architect or Business Consultant for a technology consulting or product company.
- Experience delivering moderate to complex ERP, billing, revenue, procurement, and/or CRM solutions.
- Demonstrated ability to lead business discussions, architect solution value, and advise customers on implementation best practices.
- Experience with requirements gathering, use-case documentation, business analysis, systems design and integration, user interface design, and implementation.
- Experience with data analysis, conversion, migration, interfaces, and reports.
- Experience with configuration and/or customization, integration, testing, support, and end-to-end SDLC delivery.
- Experience with Waterfall and Agile methodologies.
- Experience with accounting and the ability to communicate effectively with Finance teams.
- Strong consulting, communication, leadership, collaboration, and customer-facing presentation skills.
Benefits
- Remote work arrangement with occasional office visits, events, or offsites.
- Competitive compensation, variable bonus, performance-based rewards, and retirement programs.
- Medical, dental, and vision insurance.
- Flexible time off, paid holidays, wellness days, and a company-wide year-end break.
- Paid parental leave, subject to local policy and eligibility.
- Learning and development stipend.
- Volunteer opportunities and charitable donation matching where available.
- Mental wellbeing resources and support; benefits may vary by location.
Categories
Solutions Engineering
About Zuora
Zuora builds subscription management and monetization software—billing, payments, revenue recognition, and analytics—for companies with recurring or usage-based offerings. It sells a multi-product SaaS platform and APIs to launch products, automate invoicing and collections, and close the books. Founded in 2007 and headquartered in Redwood City, California, the company was acquired by Silver Lake in 2024 after previously trading on the NYSE.