3 hours ago
Base Salary
$174k - $235k/yr
Responsibilities
- Design solution architectures for Teleport in customer environments.
- Deploy and configure Teleport, including Kubernetes-based deployments, and communicate implementation best practices.
- Provide initial triage and troubleshooting for Kubernetes cluster, networking, certificate, and access issues, escalating complex cases to Engineering.
- Work with Sales and Product to identify customer needs and expansion opportunities and provide product feedback.
- Plan and deliver Quarterly Business Reviews, drive adoption, and assist with enterprise-wide rollouts.
- Develop and deliver customized training and evangelize Teleport across customer organizations.
- Maintain relationships with key stakeholders, document customer goals and challenges, and align Teleport to business value.
- Act as a subject matter expert on Teleport solutions and support customers seeking new solutions and best-practice recommendations.
Requirements
- Deep hands-on Kubernetes experience, including building clusters with kubeadm, configuring RBAC and certificate-based access, and debugging workloads, networking, and control-plane issues.
- Experience with cert-manager, TLS certificate management, Helm, and GitOps tools such as ArgoCD or Flux.
- Experience with SSH, PKI, 2FA, SSO using SAML or OIDC, and RBAC.
- Linux administration skills and hands-on experience with AWS, GCP, or Azure.
- 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or systems administration roles.
- Strong troubleshooting, testing, and debugging skills, plus excellent verbal and written communication.
- Project management experience and the ability to manage multiple clients simultaneously.
- CKA certification is strongly preferred; CKAD and cloud certifications are a plus.
- Comfort operating Kubernetes without relying on managed-service abstractions and completing a hands-on technical assessment.
Benefits
- Remote-first work at a globally distributed company.
- Extensive health coverage.
- Annual expense budget.
- Rest and recovery policies.
- Retirement savings plans.
- Professional development opportunities.
Tech Stack
Categories
Solutions Engineering
About Teleport
Teleport builds an infrastructure access platform that assigns cryptographic identities to people, machines, and workloads to securely reach servers, Kubernetes, databases, applications, and clouds. It offers enterprise subscriptions and a managed cloud service, with roots in an open-source project. Founded in 2015 and headquartered in Oakland, the privately held company focuses on zero-trust access, privileged access management, and policy governance for engineering teams operating multi-cloud and on-prem environments.