Partner Technical Architect
ServiceNow5 hours ago
Responsibilities
- Co-create Risk and Security reference architectures, reusable patterns, integration libraries, solution templates, industry accelerators, demo environments, and blueprints with partners.
- Provide senior technical expertise for complex multi-product scenarios and AI-enhanced practice capabilities.
- Lead partner technical workshops, executive briefings, proofs of concept, architecture training, and capability assessments.
- Mentor partner architects and pre-sales teams on solution positioning, competitive differentiation, and industry patterns.
- Support partner joint business planning, commercial partner development requests, pipeline growth, and co-created offerings.
- Represent ServiceNow practice innovation at industry events and contribute to thought leadership content.
- Maintain knowledge of the competitive landscape and translate market intelligence into partner insights.
Requirements
- Domain expertise in Risk, including IRM, or Security, with preference for Armis and Veza experience.
- Security or Risk implementation experience and a CSA certificate.
- At least 5 years of channel or partnerships sales experience.
- At least 5 years of pre-sales solution consulting or sales engineering experience in a security or risk environment.
- At least 5 years of ServiceNow platform or technical expertise with cloud software solutions.
- Experience collaborating with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and execution with sales counterparts.
- Preferred experience with ServiceNow platform and AI capabilities, management consulting or strategy advisory, partner business development, ServiceNow certifications, multiple partner routes to market, and competitive platforms.
- Ability to travel as required.
Benefits
- Flexible or remote work persona.
- Regular employee position.
- Travel for partner, customer, and organizational activities may be required up to 50%.
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.