Responsibilities
- Define technical strategy, architectural vision, and roadmap for adaptive telemetry systems.
- Lead planning, design, execution, rollout, and long-term operation of large cross-functional initiatives.
- Own architecture, reliability, performance, scalability, availability, latency, maintainability, and cost for critical systems.
- Define SLOs and SLIs, lead high-severity incident response, run blameless postmortems, and drive systemic fixes.
- Improve observability, alerting, runbooks, capacity planning, automation, and operational readiness.
- Coordinate with Product, Design, and other teams to align priorities, negotiate tradeoffs, and remove blockers.
- Mentor senior and mid-level engineers, lead design reviews, and raise engineering standards.
- Represent engineering strategy in internal and external cross-team planning.
Requirements
- Proven experience delivering and operating large, complex distributed systems spanning multiple teams.
- Deep understanding of latency, consistency, availability, scalability, and cost tradeoffs.
- Hands-on experience with cloud-native architectures, containers or Kubernetes, infrastructure as code, and operational practices.
- Experience defining SLOs and SLIs, capacity planning, tuning performance, and owning reliability initiatives.
- Strong coding and technical design skills; Grafana Labs uses Go, while Python, C, C++, Rust, or similar experience can translate.
- Curiosity and comfort with AI-assisted or agentic development tools, ideally with practical experience integrating them into team workflows.
- Familiarity with streaming or messaging systems such as Kafka and observability tooling such as Prometheus and Grafana.
- Ability to influence without authority, align cross-functional stakeholders, set priorities, and drive outcomes in a remote-first environment.
- Strong written and verbal communication skills for technical and non-technical audiences.
Benefits
- 100% remote position for candidates in Canadian time zones.
- In-person onboarding is provided.
- 30 days of annual leave per year, including 3 Grafana Shutdown Days, subject to local legislation.
- Career growth pathways, transparent communication, empowered teams, and a global collaborative culture.
- Company-funded usage budget for AI coding assistants.
Tech Stack
About Grafana
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions, while getting the visibility they need to run AI systems reliably and at scale. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,400+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.