Site Reliability Engineer
HealthEquity, Inc.21 hours ago
Remote, United StatesMid Level
Base Salary
$100k - $130k/yr
Responsibilities
- Own and improve the reliability of Finance applications, scheduled jobs, and supporting infrastructure.
- Monitor production health and job execution, addressing failures, delays, and performance issues.
- Develop dashboards, alerts, and service-level objectives to measure and improve reliability.
- Respond to production incidents, coordinate recovery, and drive root-cause analysis and preventive improvements.
- Provision and maintain infrastructure using infrastructure as code and automated deployment practices.
- Prepare jobs and services for production, including scheduling, dependency management, monitoring, and support handoffs.
- Design retry, rerun, and recovery procedures for financial processing.
- Automate operational tasks and improve deployment, maintenance, and recovery processes.
- Maintain runbooks, operational documentation, and disaster recovery procedures, and participate in recovery testing.
- Collaborate with engineering, Product, Security, and infrastructure teams on capacity, access controls, and release readiness.
- Participate in the on-call rotation and support critical processing windows.
Requirements
- At least 3 years of professional experience in site reliability engineering, DevOps, production engineering, or a similar operational role.
- Strong troubleshooting skills across applications, databases, networks, and infrastructure.
- Experience supporting scheduled jobs, batch processing, and workflows with complex dependencies.
- Proficiency in scripting or programming languages for automating operational tasks.
- Hands-on experience with cloud infrastructure, infrastructure as code, CI/CD pipelines, and version control.
- Experience with monitoring, logging, alerting, and observability tools.
- Understanding of incident management, root-cause analysis, capacity planning, and disaster recovery.
- Familiarity with secure access management, secrets management, and auditable change practices.
- Ability to coordinate across multiple teams, prioritize competing needs, and communicate risks clearly.
- Experience supporting financial systems, reconciliation, billing, or other accuracy-sensitive workflows is preferred.
Benefits
- Remote position.
- Medical, dental, and vision coverage.
- HSA contribution and match.
- Dependent care FSA match.
- Uncapped paid time off and paid parental leave.
- 401(k) match.
- Personal and healthcare financial literacy programs.
- Ongoing education and tuition assistance.
- Gym and fitness reimbursement and wellness program incentives.
- Mandatory onsite Trailhead onboarding training held once per quarter; HealthEquity covers required travel and accommodations.
- Performance-based incentives may be included in the total compensation package.
Categories
Site Reliability
About HealthEquity, Inc.
HealthEquity builds a platform for administering Health Savings Accounts and other consumer-directed benefits (FSA, HRA, COBRA, commuter) for employers, advisors, and health plans. It earns fees for account administration and payments and custodial interest on HSA cash, and provides cards, portals, and integrations for members and partners. Founded in 2002 and headquartered in Draper, Utah, the public company trades on NASDAQ as HQY and serves over 16 million members.